Unplanned Outage: Provisioning of new accounts in Microsoft 365 is unavailable
Last Updated:
2023-04-06 13:28:56
Event:
2023-04-05 18:01:00
Status:
Closed
Brief Description:
Provisioning of new accounts in Microsoft 365 is currently unavailable. CIT's email team is investigating.
Current Status:
Some newly activated student accounts did not have forwarding set to Google Workspace. Any students who were impacted would not receive any email in their Google account. The issue with the provisioning system was identified and has been resolved.
Services Affected:
Email and Calendar
Subsites Affected:
Office 365 Productivity Bundle
CIT TDX ID:
996591
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Resolved: Provisioning of new accounts in Microsoft 365 is currently unavailable. CIT's email team is investigating. | Some newly activated student accounts did not have forwarding set to Google Workspace. Any students who were impacted would not receive any email in their Google account. The issue with the provisioning system was identified and has been resolved. | 2023-04-06 | 13:28:56 |
| Provisioning of new accounts in Microsoft 365 is currently unavailable. CIT's email team is investigating. | CIT is investigating | 2023-04-05 | 18:04:04 |