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Unplanned Outage: Network Outage @ NY Tech Campus

Last Updated:
2023-04-05 21:57:36
Event:
2023-04-02 12:30:00
Status:
Closed
Brief Description:
There is a hardware issue with the managed firewall at the NY Tech Campus. The wired network service is down. The wireless network is not impacted.
Current Status:
All services are restored on a different remote firewall. CIT Network engineering is en route to replace the failed unit.
Services Affected:
Network
Subsites Affected:
Wired Network
CIT TDX ID:
993230



Timeline of Changes

Description Current Status Date Time
There is a hardware issue with the managed firewall at the NY Tech Campus. The wired network service is unavailable. The wireless network is not impacted. All services are restored on a different remote firewall. CIT Network engineering is en route to replace the failed unit. 2023-04-02 16:03:22
There is a hardware issue with the managed firewall at the NY Tech Campus. The wired network service is unavailable. The wireless network is not impacted. CIT Network Engineering is working to restore wired network connectivity at the NY Tech Campus. Wired networks are being moved to a remote firewall in our NYC colocation facility. We are also en route to replace the failed firewall at the Tech Campus. 2023-04-02 15:21:14
There is a hardware issue with the managed firewall at the NY Tech Campus. The wired network service is down. The wireless network is not impacted. CIT is investigating 2023-04-02 13:15:14