Unplanned Outage: Network Outage @ NY Tech Campus
Last Updated:
2023-04-05 21:57:36
Event:
2023-04-02 12:30:00
Status:
Closed
Brief Description:
There is a hardware issue with the managed firewall at the NY Tech Campus. The wired network service is down. The wireless network is not impacted.
Current Status:
All services are restored on a different remote firewall. CIT Network engineering is en route to replace the failed unit.
Services Affected:
Network
Subsites Affected:
Wired Network
CIT TDX ID:
993230
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| There is a hardware issue with the managed firewall at the NY Tech Campus. The wired network service is unavailable. The wireless network is not impacted. | All services are restored on a different remote firewall. CIT Network engineering is en route to replace the failed unit. | 2023-04-02 | 16:03:22 |
| There is a hardware issue with the managed firewall at the NY Tech Campus. The wired network service is unavailable. The wireless network is not impacted. | CIT Network Engineering is working to restore wired network connectivity at the NY Tech Campus. Wired networks are being moved to a remote firewall in our NYC colocation facility. We are also en route to replace the failed firewall at the Tech Campus. | 2023-04-02 | 15:21:14 |
| There is a hardware issue with the managed firewall at the NY Tech Campus. The wired network service is down. The wireless network is not impacted. | CIT is investigating | 2023-04-02 | 13:15:14 |