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IT Status Alerts

All Closed Alerts

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7250 results found, displaying results 1841 - 1861.

Scheduled Service Change: Planned Outage to Net-Print PaperCut for Monthly Updates 04/16/2019

Start:
2019-04-16 09:00:00
Status:
Closed
Brief Description:
On Tuesday, April 16, 2019, from 5:00am to 7:00am, Net-Print will be unavailable to users for up to two hours due to scheduled monthly updates.
more details

Scheduled Service Change: Renew ADFS SSL Certificate 04/14/2019

Start:
2019-04-14 12:00:00
Status:
Closed
Brief Description:
On Sunday, April 14, 2019, between 8:00am-10:00am, Identity Management will renew the SSL certificates on the ADFS servers.
more details

Unplanned Outage: Facilities Inventory application is currently down

Start:
2019-04-12 12:50:00
Status:
Closed
Brief Description:
The application for Facilities Inventory is currently experiencing an unexpected service outage. We are currently working on a resolution for the issue with Media3.
Current Status:
The facilities inventory is functioning again as of 2 pm on Friday afternoon. The issue was the result of problems with recently entered KFS org codes. Once removed, the application was restored.
more details

Scheduled Service Change: Emergency KFS Code Patch 6:00pm-8:00pm on 04/11/2019

Start:
2019-04-11 22:00:00
Status:
Closed
Brief Description:
On Thursday, April 11, 2019, from 6:00pm-8:00pm, KFS, Cynergy, Cynergy Applications, e-SHOP, and Legacy Travel will be unavailable to users due to an emergency code patch release.
more details

Scheduled Service Change: PeopleSoft Migration of Batch and Online Objects 04/11/2019

Start:
2019-04-11 09:00:00
Status:
Closed
Brief Description:
On Thursday, April 11, 2019, from approximately 5:00am to 7:00am, the PeopleSoft application will be unavailable for bi-weekly migration of online and batch objects to PeopleSoft Production.
more details

Performance Issue: Alumni Email Forwarding and Some EGA Email

Start:
2019-03-31 22:03:00
Status:
Closed
Brief Description:
There was an interruption in delivery of some alumni automatically forwarded email and some mail from EGAs. Delivery to Cornell G Suite and Office 365 was not affected. The issue was specific to mail forwarded out of Cornell’s email services.
Current Status:
Update: This issue also prevented some email from Exchange Group Accounts from being delivered to alumni personal email accounts or other accounts outside Cornell. An email has been sent to the administrators of affected EGAs letting them know which messages were not delivered, and the intended recipients who did not get them.
more details

Unplanned Outage: CUView Single Sign On Issues

Start:
2019-04-09 15:27:00
Status:
Closed
Brief Description:
As of around 10AM on 4/9 we have been aware of single sign on issues with Appspace. A message will also be sent to the CUView List. We are working on this issue and hope to have a resolution soon.
Current Status:
CIT IAVE staff resolved the issue.
more details

Unplanned Outage: Cornell CIT Slack Workspace - Users Unable to Login

Start:
2019-04-09 15:00:00
Status:
Closed
Brief Description:
Users are reporting that they are unable to log into the Cornell CIT slack workspace. We have opened a support ticket with Slack and will send out an update when the issue has been resolved. Currently logged in users are still able to use Slack.
Current Status:
Resolved.
more details

Performance Issue: Email Forwarded to Outside Personal Accounts

Start:
2019-04-09 15:00:00
Status:
Closed
Brief Description:
Due to an exceptionally high volume of email being handled currently, there are delays of up to thirty minutes for delivery of email received by some Cornell accounts and forwarded out to a non-Cornell personal account. Cornell staff are investigating.
Current Status:
The backlog in mail queues has caught up and mail is being delivered within usual timeframes. Cornell staff are continuing to monitor.
more details

Scheduled Service Change: KFS Patch Release on 04/07/2019

Start:
2019-04-07 10:00:00
Status:
Closed
Brief Description:
On Sunday, April 7, 2019, between 6:00am and 12:00pm, KFS, Cynergy, e-SHOP, Cynergy Applications, and Travel reimbursement will be unavailable for a patch release.
more details

Scheduled Service Change: Remedy Patching

Start:
2019-04-07 10:00:00
Status:
Closed
Brief Description:
The BMC vendor will apply patches and adjust configuration of Remedy to improve the performance and reliability of the Remedy system.
more details

Scheduled Service Change: Confluence Down for Maintenance 6:00am-7:00am on 04/07/2019

Start:
2019-04-07 10:00:00
Status:
Closed
Brief Description:
On Sunday, April 7, 2019, from 6:00am to 7:00am, the Confluence (Wiki) application will be unavailable while the application is being restarted. Once the restart has been completed, services will be restored.
more details

Scheduled Service Change: PeopleSoft Migration of Batch and Online objects - 4/4/2019

Start:
2019-04-04 09:00:00
Status:
Closed
Brief Description:
PeopleSoft batch and online objects will be migrated to PeopleSoft Production on Thursday, March 4, 2019 between 5:00am and 7:00am.
more details

Unplanned Outage: Box service issue affecting Users logging in

Start:
2019-04-03 17:32:00
Status:
Closed
Brief Description:
Box has reported issues with Users attempting to log in and establish a new session. If you are already logged in to Box, existing sessions appear to be continuing to work. Box is investigating the issue and more information will posted once available.
Current Status:
Box has reported this issue as resolved and services have recovered to full functionality.
more details

Performance Issue: Alumni Email to AOL and Yahoo

Start:
2019-04-01 15:03:00
Status:
Closed
Brief Description:
Delays have been observed delivering alumni email to AOL and Yahoo. Cornell staff are temporarily rerouting mail to address the issue while working on a more permanent fix.
Current Status:
The issue has been resolved and CIT is continuing to monitor the situation.
more details

Unplanned Outage: Power failed to return when work was finished

Start:
2019-04-02 08:00:00
Status:
Closed
Brief Description:
Work was completed on schedule, but when power was restored, some devices did not come back on-line. Network Engineers are on-site working on Managed Firewalls to fully restore service.
Current Status:
North Campus wireless networks have been restored. VPN Service to North Campus should be restored soon. 04:40 UPDATE Eric called back to say that all services have been restored at this time. We will continue to monitor the situation until we are sure that all devices are working properly.
more details

Scheduled Service Change: Blackboard Data Center Maintenance Impacting service use - March 31, 2019

Start:
2019-03-31 06:00:00
Status:
Closed
Brief Description:
On Sunday, March 31, 2019, from 2:00am-7:00am EST, Blackboard will be performing scheduled datacenter maintenance to increase the capacity of our firewall from 1G to 10G.
more details

Unplanned Outage: Wired and Wi-Fi data network outage at HyroElectric Plant

Start:
2019-03-27 22:32:00
Status:
Closed
Brief Description:
Wired and Wi-Fi data network outage at HydroElectric Plant. Due to power outage.
Current Status:
Power to HydroElectric plant building has been restored. Network service remains unavailable at this time. CIT network technicians will investigate.
more details

Unplanned Outage: Wired and Wi-Fi data network outage at Chilled Water Plant

Start:
2019-03-28 15:03:00
Status:
Closed
Brief Description:
The cwp2-1-2540 networking switch at the Chilled Water Plant is currently down.
Current Status:
This switch is now back up and connectivity has been restored to the Chilled Water Plant.
more details

Scheduled Service Change: PeopleSoft Migration of Batch and Online Objects - March 28, 2019

Start:
2019-03-28 09:00:00
Status:
Closed
Brief Description:
PeopleSoft migration of batch and online objects to production will take place on Thursday, March 28, 2019.
more details
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