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Scheduled Service Change: Pinnacle Semi-Annual Linux OS Patching June 2019

Event:
2019-06-12 20:00:00
Expected Duration:
2019-06-12 23:59:00
Status:
Closed
Brief Description:
On Wednesday, June 12, 2019, beginning at 8:00pm, the Pinnacle web server and database server will have OS patches applied by the Systems team.
User Impact:
Pinnacle and the Custom APEX applications (NCS Dashboards, Building Coordinator Dashboards, Student Request for Service Form, and Pinnacle Monthly Statement Email Notification Opt In/Opt Out form) will be unavailable to users beginning at 8:00pm in order to apply semi-annual OS patches. Although the stated outage window is until 12:00am, Pinnacle and the Custom APEX applications are likely to be available by about 9:00pm. Impact is expected to be minimal, since patching is being applied outside normal business hours when dashboards are generally not in use.
Services Affected:
Financial Management Service
IT Service Management Suite
Subsites Affected:
CIT Online Bills
Full Description:
On Wednesday, June 12, 2019, beginning at 8:00pm, Pinnacle and the Custom APEX applications (NCS Dashboards, Building Coordinator Dashboards, Student Request for Service Form, and Pinnacle Monthly Statement Email Notification Opt In/Opt Out form) will be unavailable to users in order to apply semi-annual operating system patches. Although the stated outage window is until 12:00am, Pinnacle and the Custom APEX applications are likely to be available by about 9:00pm.



Timeline of Changes

Description Current Status Date Time
On Wednesday, June 12, 2019, beginning at 8:00pm, Pinnacle and the Custom APEX applications (NCS Dashboards, Building Coordinator Dashboards, Student Request for Service Form, and Pinnacle Monthly Statement Email Notification Opt In/Opt Out form) will be unavailable to users in order to apply semi-annual operating system patches. Although the stated outage window is until 12:00am, Pinnacle and the Custom APEX applications are likely to be available by about 9:00pm. 2019-06-06 14:26:19