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Scheduled Service Change: Panopto Lecture Capture Service Cloud Upgrade on 06/22/2019

Event:
2019-06-22 21:00:00
Expected Duration:
2019-06-23 00:00:00
Status:
Closed
Brief Description:
On Saturday, June 22, 2019, from 9:00pm to midnight EST, the Panopto lecture capture system will be unavailable to users while the service is upgraded by the vendor.
User Impact:
During the maintenance window, Panopto lecture capture service (and access to videos) will be unavailable. Local lecture recording will continue to be available. Any attempts to upload from clients will result in a "Server unable to connect" message. Once maintenance is complete, enhancements will be available to users. For more information, please contact acadtech@cornell.edu.
Services Affected:
Lecture Capture
Subsites Affected:
Lecture Capture
Full Description:
On Saturday, June 22, 2019, from 9:00pm to midnight EST, the Panopto lecture capture system will be unavailable to users while the service is upgraded by the vendor. During the maintenance window, local lecture recording will continue to be available. However, uploading and viewing of recordings will be unavailable. Any attempts to upload from clients will result in a "Server unable to connect" message. For more information, please contact acadtech@cornell.edu.
CIT TDX ID:
CRQ000001033881



Timeline of Changes

Description Current Status Date Time
On Saturday, June 22, 2019, from 9:00pm to midnight EST, the Panopto lecture capture system will be unavailable to users while the service is upgraded by the vendor. During the maintenance window, local lecture recording will continue to be available. However, uploading and viewing of recordings will be unavailable. Any attempts to upload from clients will result in a "Server unable to connect" message. For more information, please contact acadtech@cornell.edu. 2019-06-13 17:05:21