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IT Status Alerts

All Closed Alerts

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6960 results found, displaying results 841 - 861.

Unplanned Outage: E-List service restored

Start:
2021-04-27 00:48:00
Status:
Closed
Brief Description:
The main e-list service, managed via https://www.list.cornell.edu, was unavailable last night and was restored at 8am this morning.
Current Status:
The main e-list service, managed via https://www.list.cornell.edu, was restored at 8am this morning.
more details

Scheduled Service Change: KFS patch release - April 25, 2021

Start:
2021-04-25 10:00:00
Status:
Closed
Brief Description:
On Sunday, April 25, 2021, between 6:00am and 12:00pm, Kuali Financial System (KFS), Cynergy, eShop, and Cynergy Applications will be down for a patch release.
more details

Scheduled Service Change: UPDATED: Rhodes Hall Data Center Power Outage / UPS Replacement – 4/24-25

Start:
2021-04-25 03:00:00
Status:
Closed
Brief Description:
The CIT Data Center in Rhodes Hall will be without uninterruptible power supply (UPS) from Saturday, April 24, 2021, at 11:00pm through Sunday, April 25, 2021, at 4:00am. All server racks will be without power unless prior arrangements have been made.
more details

Scheduled Service Change: Network & Voice Outage: Breazzano, 301 and 312 College Ave - April 24, 2021

Start:
2021-04-24 10:00:00
Status:
Closed
Brief Description:
On Saturday, April 24, 2021, between 6:00am and 2:00pm, fiber infrastructure servicing Breazanno (BLDG #3914), 301 College Avenue (BLDG #3927), and 312 College Avenue (BLDG #3934) will be relocated due to a construction project in the area.
more details

Scheduled Service Change: EZ-Backup: Service Partial Outage - Migrate ADSM8 - 4/22/21

Start:
2021-04-22 12:00:00
Status:
Closed
Brief Description:
Starting Thursday, April 22, 2021 at 8:00am and ending approximately 8:00pm, the EZ-Backup server ADSM8 will be migrated from RHEL6 platform to RHEL7 platform.
more details

Unplanned Outage: Some users are unable to send or receive email messages in Exchange Online

Start:
2021-04-22 15:50:00
Status:
Closed
Brief Description:
Some users are unable to send or receive email messages within Exchange Online. CIT is working with Microsoft to resolve the issue.
Current Status:
We have monitored the environment and confirmed that the queued emails have processed as expected.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 4/22/20

Start:
2021-04-22 09:00:00
Status:
Closed
Brief Description:
Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, & Student Employment (PSES) are unavailable Thurs., April 22, 2021, from approx. 5-7:00am.
more details

Performance Issue: Customers reporting performance issues with List Manager

Start:
2021-04-15 13:02:00
Status:
Closed
Brief Description:
Customers are reporting performance issues with list manager (e-Lists). CIT has doubled the processing capacity of the cloud-based host to mitigate the e-list performance issues. We will continue to monitor and make further improvements.
Current Status:
CIT has doubled the processing capacity of the cloud-based host to mitigate the e-list performance issues. We will continue to monitor and make further improvements as needed.
more details

Unplanned Outage: PeopleSoft users reporting the system is unavailable

Start:
2021-04-19 18:28:00
Status:
Closed
Brief Description:
We are experiencing issues with Production PeopleSoft. Users are reporting the system is unavailable. We have reported the issue to IBM technical staff, who are investigating.
Current Status:
PeopleSoft Production services are available. The PeopleSoft support team will continue to monitor the system.
more details

Scheduled Service Change: Rhodes SFS - Shift redundant power filtered street power - April 18, 2021

Start:
2021-04-18 11:00:00
Status:
Closed
Brief Description:
On Sunday. April 18, 2021, from 7:00am-12:00pm, CIT will be migrating redundant power connections for the Shared Files Service equipment from UPS to filtered street power.
more details

Scheduled Service Change: Rhodes managed servers - shift redundant power to filtered power - 4/18/21

Start:
2021-04-18 11:00:00
Status:
Closed
Brief Description:
On Sunday, April 18, 2021, from 7:00am-12:00pm, CIT will be migrating redundant power connections for the managed servers equipment from UPS to filtered street power.
more details

Scheduled Service Change: PeopleSoft: Select updates from Oracle PUM Image 20 & PRP3 - April 17, 2021

Start:
2021-04-17 05:00:00
Status:
Closed
Brief Description:
PeopleSoft applications will be unavailable on Saturday, April 17, 2021, between approx. 1:00-7:00am, as IBM applies select upgrades from Oracle PUM Image 20 and the PeopleSoft Release Patchset 3 (PRP3).
more details

Performance Issue: Reports of Qualtrics Not Sending Scheduled Invitations

Start:
2021-04-16 14:06:00
Status:
Closed
Brief Description:
There are reports that some regularly scheduled invitations from Qualtrics were not mailed. Qualtrics has indicated they are aware of the issue and are working on it.
Current Status:
Issue may be unique to one group of accounts.
more details

Scheduled Service Change: EZ-Backup Service: Migrate ADSM8 from BS12 to BS10 - April 15, 2021

Start:
2021-04-15 12:00:00
Status:
Closed
Brief Description:
On Thursday, April 15, 2021, between 8:00am and 8:00pm, EZ-Backup operations will be affected by the migration of server ADSM8 from RHEL6 to RHEL7 platform. Backup operations attempted during this window will fail.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 4/15/21

Start:
2021-04-15 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, & Student Employment unavailable Thursday, April 15, 2021 from approximately 5-7:00am.
more details

Performance Issue: E-List service restored at 9PM on 4/13/2021

Start:
2021-04-14 00:32:00
Status:
Closed
Brief Description:
The e-list service is back in full operation. The main server, managed via https://www.list.cornell.edu was unavailable due to an internal memory fault at 20:32. It was restarted at 21:10.
Current Status:
Closed
more details

Performance Issue: E-List service restored

Start:
2021-04-13 16:11:00
Status:
Closed
Brief Description:
The e-list service is back in full operation. The administrative interface was down from 12:11pm to 1:09pm. The processing of e-list email was not affected.
Current Status:
Resolved
more details

Scheduled Service Change: Re-hosting Main E-List Server (Y1) to AWS - April 11, 2021

Start:
2021-04-11 09:00:00
Status:
Closed
Brief Description:
On Sunday, April 11, 2021, between 5:00am and 12:00pm, the main e-list server (Y1) will be rehosted into AWS. This will affect all e-lists managed via https://www.list.cornell.edu, which is to say most e-lists.
more details

Scheduled Service Change: PeopleSoft: Maintenance to IDC Shared Network Firewall - 4/11/2021

Start:
2021-04-11 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, Employee Essentials, ePay, Contributor Relations, Student Admissions, Financial Aid, Student Records, Student Financials, Student Employment (PSES) unavailable Sun., April 11, 2021, 5-6:00am.
more details

Performance Issue: Office Application Issues -- TPM Errors

Start:
2021-01-27 21:14:00
Status:
Closed
Brief Description:
Users are reporting errors with Microsoft Office applications that refer to TPM or that repeatedly prompt for credentials.
Current Status:
TSPs can assist end users who are affected by the errors described with the documentation linked in the Full Description.
more details
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