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IT Status Alerts

All Closed Alerts

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6960 results found, displaying results 741 - 761.

Performance Issue: Perceptive Content - Slower Response Times

Start:
2021-09-03 14:46:00
Status:
Closed
Brief Description:
Perceptive Content is experiencing intermittent performance issues. The CIT Enterprise Content Management team is working on the problem. Users may experience slower response times than normal.
Current Status:
The ECM team in conjunction with Identity Management & Systems Support were able to put in place a solution to the performance issues that were impacting Perceptive Content. This was completed around 11:25 AM and since then the ECM team has been monitoring the servers and performance. Everything has been running at normal levels since the solution was put in place. We are going to continue to monitor the situation closely and will provide updates if the situation changes.
more details

Unplanned Outage: Confluence sites show maintenance mode message

Start:
2021-09-02 21:05:00
Status:
Closed
Brief Description:
Users report that when they sign in to Confluence they see the message, "This site is currently undergoing maintenance. We apologize for the inconvenience."
Current Status:
IT staff have reported the issue to the vendor.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 9/2/2021

Start:
2021-09-02 09:00:00
Status:
Closed
Brief Description:
On Thursday, Sept. 2, 2021, from 5-7am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable.
more details

Unplanned Outage: Confluence sites show maintenance mode message

Start:
2021-09-01 17:44:00
Status:
Closed
Brief Description:
Users report that when they sign in to Confluence they see the message, "This site is currently undergoing maintenance. We apologize for the inconvenience."
Current Status:
The issue has been resolved.
more details

Unplanned Outage: CS Gold Cashless transaction service

Start:
2021-09-01 16:46:00
Status:
Closed
Brief Description:
Users report that the CS Gold system and integrations are unresponsive.
Current Status:
SSIT staff and the vendor report services have been restored.
more details

Scheduled Service Change: KFS patch release - 8/29/2021

Start:
2021-08-29 10:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6:00am to 12:00pm EST.
more details

Scheduled Service Change: Kaltura Player Accessibility Improvements - 8/29/2021

Start:
2021-08-29 12:00:00
Status:
Closed
Brief Description:
On Sunday, August 29, 2021, between 8:00 and 9:00am, we will make requested accessibility improvements to the Kaltura player used by the Video Hosting & Sharing / Video On Demand (VOD) service.
more details

Scheduled Service Change: Move CUVPN ASA to QFX distribution routers - 8/29/2021

Start:
2021-08-29 10:00:00
Status:
Closed
Brief Description:
On Sunday, Aug. 29, 2021, between 6-7:00am, CIT Network Engineering will migrate all CUVPN appliances to a new pair of highly available routers. A disruption of the entire service is not expected, but users may need to re-connect during the maintenance.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-08-26 09:00:00
Status:
Closed
Brief Description:
On Thursday, Aug. 26, 2021, from 5-7am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable.
more details

Performance Issue: Resolved: HR300 Responsibility@Cornell is currently unavailable

Start:
2021-08-25 18:56:00
Status:
Closed
Brief Description:
HR300 Responsibility@Cornell and the CU 101-106 required diversity courses are currently unavailable. Users are not able to launch the courses. eCornell team is working on the issue.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-08-19 09:00:00
Status:
Closed
Brief Description:
On Thursday, Aug. 19, 2021, from 5-7am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable.
more details

Performance Issue: Qualtrics Survey Tool Unavailable

Start:
2021-07-22 15:53:00
Status:
Closed
Brief Description:
Attempts to reach Qualtrics are resulting in a response of "Service Unavailable - DNS failure." This problem appears to be affecting multiple parts of Qualtrics service and is not specific to Cornell.
Current Status:
Qualtrics continues to be reachable and performing normally.
more details

Scheduled Service Change: KFS patch release - 8/15/21

Start:
2021-08-15 10:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release on Sunday 8/15/2021from 6:00am to 12:00pm ET.
more details

Security Alert: Urgent Windows zero-day - Printnightmare

Start:
2021-07-01 12:34:00
Status:
Closed
Brief Description:
A critical zero-day vulnerability has just been announced in the Microsoft print spooler service and exploits are available in the wild. Print spooler services should be turned off, especially on domain controllers, until a patch is available.
Current Status:
IT staff continue to monitor the status of this ongoing vulnerability and recommend applying mitigations to keep servers and endpoints secure.
more details

Scheduled Service Change: Net-Print PaperCut Service Retirement - August 15, 2021

Start:
2021-08-15 11:00:00
Status:
Closed
Brief Description:
On Sunday, August 15, 2021, the Net-Print service will be decommissioned and turned off. CU Print has replaced Net-Print as the campus printing service for students, and PrinterLogic now supports departmental printing.
more details

Performance Issue: Resolved: RingCentral email-to-FAX temporarily disabled due to spam attacks

Start:
2021-08-12 12:45:00
Status:
Closed
Brief Description:
RingCentral email-to-FAX feature has been temporarily disabled due to spam attacks.
Current Status:
RingCentral has implemented a fix for this behavior.
more details

Performance Issue: Users are Experiencing Intermittent Login Issues with LastPass

Start:
2021-08-12 15:26:00
Status:
Closed
Brief Description:
The vendor is actively investigating reports that some LastPass customers may not be able to log in intermittently. The IT Security Office is monitoring this issue.
Current Status:
The vendor reports that all LastPass systems are operational.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration on 8/12/21

Start:
2021-08-12 09:00:00
Status:
Closed
Brief Description:
On Thursday, August 12, 2021, 5-7am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable.
more details

Scheduled Service Change: Zoom Feature & Configuration Changes on 8/8/21

Start:
2021-08-08 15:00:00
Status:
Closed
Brief Description:
On August 8, 2021, CIT is planning three configuration & feature changes for Zoom: 1) Enable Mexico data center, pending ITSO approval. 2) Remove Skype for Business info from Zoom invites. 3) Enable gender pronoun feature in users' Zoom profiles.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration on 8/5/21

Start:
2021-08-05 09:00:00
Status:
Closed
Brief Description:
On August 5, 2021, approximately 5-7am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable.
more details
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