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IT Status Alerts

All Closed Alerts

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4886 results found, displaying results 421 - 441.

Scheduled Service Change: Email domain CORNELL.EDU to change how it handles spam

Start:
2017-02-20 09:00:00
Status:
Closed
Brief Description:
The email domain CORNELL.EDU will be migrated to use the New Inbound Routers. This is a staged rollout that will occur starting on Monday 2/20/2017.
more details

Unplanned Outage: Bomgar remote assistance service was temporarily unavailable

Start:
2017-02-17 14:15:00
Status:
Closed
Brief Description:
The Bomgar remote assistance service was temporarily unavailable from approximately 2:15pm to 4:45pm
Current Status:
The service is operating normally. Please contact the Service Desk at (607) 255-5500 if you continue to experience any issues.
more details

Security Alert: WordPress 4.7.0/4.7.1 exploit

Start:
2017-02-03 00:00:00
Status:
Closed
Brief Description:
WordPress versions 4.7.0 and 4.7.1 are vulnerable to an exploit that is easily run remotely and allows privilege escalation to unauthorized users. Sites hosted via the CU Blogs service are NOT at risk (they're on version 4.7.2, which isn't vulnerable.)
Current Status:
WordPress 4.7.2 is now available. This is a security release for all previous versions and we strongly encourage you to update your sites immediately.
more details

Security Alert: Fake Email Referring to President or Provost

Start:
2017-02-07 00:00:00
Status:
Closed
Brief Description:
Scammers have sent fraudulent emails claiming to be from the Interim President or Provost to many members of the Cornell community. These emails are fake and their attachment should not be opened or interacted with in any way. Please delete the message.
Current Status:
These fraudulent messages have been added to the Phish Bowl, a catalog of malicious emails seen at the university. https://it.cornell.edu/phish-bowl . If you ever have any question about the validity of any email claiming to be from Cornell, you can check this page and its counterpart, the Verified Communications page, a listing of emails being sent out from legitimate Cornell sources (login required). https://it.cornell.edu/verified-cornell-communications .
more details

Scheduled Service Change: Fiber optic cable relocation feeding Humphrey's Service Building

Start:
2017-02-12 06:00:00
Status:
Closed
Brief Description:
The relocation of the 2 fiber cables feeding Humphrey's Service Building is a continuation of the "Lynah Rink Roof Project" work.
more details

Scheduled Service Change: SVC (San Volume Controller) Hardware update in Rhodes

Start:
2017-02-12 07:00:00
Status:
Closed
Brief Description:
CIT will be performing IBM SVC (SAN Volume Controller) maintenance in Rhodes Hall.
more details

Performance Issue: googlemail.com set DMARC policy causing some emails to be rejected

Start:
2017-02-09 19:00:00
Status:
Closed
Brief Description:
googlemail.com made an unannounced change to their DMARC policy, causing some emails to be rejected.
Current Status:
googlemail.com has since backed off from change in DMARC policy, which is now causing emails to be quarantined, not rejected. Cornell IT is investigating.
more details

Performance Issue: Cmail not accepting messages from googlemail.com (gmail.com not affected)

Start:
2017-02-09 16:02:00
Status:
Closed
Brief Description:
There are reports that Cornell Cmail accounts are rejecting messages from googlemail.com (not gmail.com). These rejections appear to be happening due to changes Google has made in their system settings.
Current Status:
Issue updated under new alert. Cornell engineers are investigating.
more details

Performance Issue: Possible Issue with WebEx and Firefox

Start:
2017-02-06 15:18:00
Status:
Closed
Brief Description:
There have been reports of attempts to start or join a meeting in Firefox and being prompted to download and run an installer for Chrome. The process can't complete successfully, blocking use of Firefox. This issue is not affecting other browsers.
Current Status:
This issue appears to be happening only very rarely. Anyone who encounters it and wants to try to continue using Firefox for WebEx meetings should use the WebEx removal tool to take all WebEx components off their computer: https://help.webex.com/docs/DOC-2672 WebEx should then reinstall the components the next time the computer is used to start or join a meeting. Since support is being ended for WebEx in June, a better long-term approach is to switch to the new supported web conference service, Zoom: https://it.cornell.edu/zoom
more details

Performance Issue: Chrome and Services with SHA1 Certificates

Start:
2017-02-02 18:59:00
Status:
Closed
Brief Description:
An update for Chrome browsers is causing some IT@Cornell service websites using SHA1 security certificates to be blocked because that type of certificate isn't trusted any longer by Chrome. Internet Explorer for Windows and Safari for Mac will work.
Current Status:
Service owners are in the process of updating the certificates associated with their service websites. A message will also be sent to remind them to do so.
more details

Performance Issue: Blackboard/PeopleSoft Add-Drop Synchronization

Start:
2017-02-03 18:00:00
Status:
Closed
Brief Description:
Students added to or removed from classes since Friday are not currently being reflected in Blackboard courses. Blackboard engineers believe they have fixed the problem and if so, Blackboard course rosters should be updated and correct by this evening.
Current Status:
The Blackboard/PeopleSoft add-drop synchronization issue has been resolved. Blackboard course rosters are now up to date.
more details

Security Alert: Fake Email Referencing Provost Michael Kotlikoff

Start:
2017-02-02 00:00:00
Status:
Closed
Brief Description:
Scammers have sent fraudulent emails claiming to be from Provost Michael Kotlikoff to many members of the Cornell community. These emails are fake and their attachment should not be opened or interacted with in any way. Please delete the message.
Current Status:
This fraudulent message has been added to the Phish Bowl, a catalog of malicious emails seen at the university. https://it.cornell.edu/phish-bowl . If you ever have any question about the validity of any email claiming to be from Cornell, you can check this page and its counterpart, the Verified Communications page, a listing of emails being sent out from legitimate Cornell sources (login required). https://it.cornell.edu/verified-cornell-communications .
more details

Performance Issue: Ithaca Power Outage

Start:
2017-02-04 18:44:00
Status:
Closed
Brief Description:
A power outage in the Ithaca area affected the Cornell campus and some IT services located on campus. Power has been restored, but some services are still being brought back up, for example, digital signage.
Current Status:
As of 8:25am, all service affected back the power outage had been restored.
more details

Performance Issue: Outlook on the Web update has caused some settings to disappear

Start:
2017-02-03 09:32:00
Status:
Closed
Brief Description:
Outlook for the Web had an update this morning that has caused some settings to disappear, most notably access to mailbox rules.
Current Status:
Issue is resolved.
more details

Performance Issue: Shared File Services

Start:
2017-02-02 14:03:00
Status:
Closed
Brief Description:
One of the 2 primary "nodes" in Rhodes Hall which hosts data for SFS had a failure, and all shares are being hosted off of its' partner node. There may be a slight performance degradation in the meantime.
Current Status:
We have the failed node back online and we are running normally again. We are still gathering diag data to determine the failure.
more details

Security Alert: WebEx Windows Browser Vulnerability

Start:
2017-01-25 00:00:00
Status:
Closed
Brief Description:
A vulnerability has been detected in the extension used by WebEx to run in all Windows browsers except Edge. Update WebEx extensions or switch to Zoom and uninstall WebEx.
Current Status:
WebEx has provided updated components for Firefox and Internet Explorer that close the vulnerability. Anyone continuing to use WebEx should immediately apply these updates (see below) and the previously announced update for Chrome. Since support is being ended for WebEx in June, you may instead want to switch to the new supported web conference service, Zoom, and use the WebEx uninstall tool to clear all WebEx components from your computer and eliminate associated vulnerabilities. Zoom service page: http://it.cornell.edu/zoom WebEx removal tool: https://help.webex.com/docs/DOC-2672 Mozilla Firefox Version 106 of the ActiveTouch General Plugin Container for Mozilla Firefox was released on January 28, 2017 and contains a fix for this vulnerability. Mozilla users can ensure they are using the fixed version of the ActiveTouch General Plugin Container for Mozilla by: 1. Clicking the menu button (three horizontal bars on the upper right of the application) and selecting Add-ons. 2. In the Add-ons Manager tab, click the Plugins panel 3. Locate the ActiveTouch General Plugin Container in the list of Plugins and click on the More link to obtain the version information Microsoft Internet Explorer Version 10031.6.2017.0127 of the GpcContainer Class for Microsoft Internet Explorer was released on January 28, 2017 and contains a fix for this vulnerability. Internet Explorer users can ensure they are using the fixed version of the GpcContainer Class for Internet Explorer by: 1. In Internet Explorer, select the Tools button 2. Select Manage add-ons 3. Select All add-ons from the Show drop-down menu 4. Select the GpcContainer Class add-on under Cisco WebEx LLC
more details

Security Alert: Fake Email Referencing Interim President Rawlings

Start:
2017-01-25 00:00:00
Status:
Closed
Brief Description:
Scammers have sent fraudulent emails claiming to be from Interim President Hunter Rawlings to many members of the Cornell community. These emails are fake and their attachment should not be opened or interacted with in any way. Please delete the message.
Current Status:
Note: Updated alert to add steps that can be taken.
more details

Performance Issue: Accessing Box

Start:
2017-02-01 11:32:00
Status:
Closed
Brief Description:
Due to a networking issue on the East Coast, some individuals may experience issues accessing Box.
Current Status:
Box has announced that the issue has been resolved. If you have any difficulties accessing Box, please contact the IT Service Desk.
more details

Scheduled Service Change: New IT@Cornell website

Start:
2017-01-14 21:00:00
Status:
Closed
Brief Description:
The new IT@Cornell website is now available. Please try it out... https://it.cornell.edu
more details

Performance Issue: New E-list Issue

Start:
2017-01-31 11:59:00
Status:
Closed
Brief Description:
A new slowdown of has been detected for email through the main e-list server.
Current Status:
The main e-list server is back in normal operation and all backlogged email was delivered by 12:45pm.
more details
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