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IT Status Alerts

All Closed Alerts

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4987 results found, displaying results 421 - 441.

Unplanned Outage: Blackboard is currently unavailable.

Start:
2017-06-04 12:28:00
Status:
Closed
Brief Description:
UPDATE: Blackboard is currently unavailable. Blackboard is encountering a widespread issue with Shibboleth login for its clients at this moment. Blackboard Technical Support is currently investigating the cause of the issue.
Current Status:
CIT is investigating
more details

Unplanned Outage: Resolved. Blackboard is currently unavailable.

Start:
2017-06-04 12:28:00
Status:
Closed
Brief Description:
The issue with logging into Blackboard appears to be resolved. Cornell engineers continue to monitor the system.
Current Status:
CIT is investigating
more details

Unplanned Outage: Blackboard is currently unavailable.

Start:
2017-06-04 13:12:00
Status:
Closed
Brief Description:
Blackboard is currently unavailable. Cornell engineers are working with the vendor to resolve the issue.
Current Status:
CIT is investigating
more details

Unplanned Outage: Blackboard service restored

Start:
2017-06-04 16:30:00
Status:
Closed
Brief Description:
The incident with Blackboard service has been resolved. Please report any further problems accessing Blackboard to the IT Service Desk.
Current Status:
CIT is investigating
more details

Scheduled Service Change: Academic Web Hosting: Semi-Annual OS Updates 06/05/2017

Start:
2017-06-05 00:00:00
Status:
Closed
Brief Description:
On Monday, June 5, 2017, from 12:00am - 4:00am, the Academic Web Hosting Service will be unavailable while semi-annual OS patches are applied. The outage is expected to be limited in duration, but will occur during the maintenance window.
more details

Scheduled Service Change: Kronos Planned Outage 06/04/2017

Start:
2017-06-04 04:00:00
Status:
Closed
Brief Description:
On Sunday, June 4, 2017, from 4:00am - 2:00pm, the Kronos web application will be unavailable for a brief period of 5-10 minutes while updates are applied.
more details

COECIS Alert: Testing COECIS alert

Start:
2017-06-01 00:00:00
Status:
Closed
Brief Description:
Testing display of COECIS alert
more details

Performance Issue: Login for Outlook Web, other apps and services

Start:
2017-05-31 08:05:00
Status:
Closed
Brief Description:
A workaround fixed the 5/31 AM issue with logging in to outlook.cornell.edu, other Office 365 apps (including SharePoint Online), Skype for Business, and (for some) Outlook for Windows and Mac. Please report any login problems to the IT Service Desk.
Current Status:
The workaround appears to be providing the expected level of service. Anyone still encountering problems should report them to the IT Service Desk.
more details

Scheduled Service Change: Scheduled Maintenance: Mediasite Cloud

Start:
2017-05-31 11:30:00
Status:
Closed
Brief Description:
On Wednesday, May 31, 2017, from 11:30am - 1:30pm, Mediasite Cloud will undergo vendor maintenance.
more details

Unplanned Outage: Users unable to access WebDav for Production PeopleSoft.

Start:
2017-05-30 11:09:00
Status:
Closed
Brief Description:
We have received reports of users having issues using WebDav for Production PeopleSoft.
Current Status:
This issue has now been resolved for both Production WebDav and Test WebDav.
more details

Scheduled Service Change: Blackboard Application Upgrade

Start:
2017-05-29 09:00:00
Status:
Closed
Brief Description:
Blackboard will be unavailable due to planned maintenance between Monday, May 29, 2017, at 9:00pm and Tuesday, May 30, 2017, at 9:00am.
more details

Emergency Maintenance: Cornell blocking email attachments containing executable content

Start:
2017-05-15 11:45:00
Status:
Closed
Brief Description:
Cornell’s mail systems (Office 365 and Cmail) are blocking email attachments that are considered executable by Windows, including ZIP files that contain executable content.
Current Status:
The change was made at 11:45am.
more details

Security Alert: Protect Windows computers against ransomware

Start:
2017-05-15 12:03:00
Status:
Closed
Brief Description:
WannaCry ransomware is spreading rapidly across the world. Although it hasn’t been detected Cornell yet, the IT Security Office strongly urges you to take steps NOW to protect Windows computers.
more details

Scheduled Service Change: PeopleSoft: Bi-Weekly Migration 05/25/2017

Start:
2017-05-25 05:00:00
Status:
Closed
Brief Description:
On Thursday, May 25, 2017, from 5:00am - 7:00am, PeopleSoft bi-weekly migration of online and batch objects will occur.
more details

Scheduled Service Change: KFS, Cynergy, eShop, Travel and Cynergy Applications will be unavailable

Start:
2017-05-24 18:00:00
Status:
Closed
Brief Description:
A code update will be applied for the Kuali Financial System (KFS).
more details

Performance Issue: Skype for Business Connection Issue

Start:
2017-04-28 12:48:00
Status:
Closed
Brief Description:
There have been reports of issues connecting with Skype for Business, with a message that says the server is temporarily unavailable.
Current Status:
Microsoft engineers identified a configuration setting in Cornell’s messaging systems that may have contributed to the issue. At their suggestion, Cornell engineers made a change to the system which it is hoped has solved the problem. No new reports of the issue have occurred since the change was made and followups with users previously reporting the problem have not generated any feedback of the issue still taking place. Anyone who does encounter this issue going forward, please contact the IT Service Desk. Note for Technical Support Providers--If you see an instance of this problem, this is the information Microsoft would like captured while it is happening. 1. Open a cmd prompt as an admin (if you have admin permissions for your computer). 2. Create folder \temp. 3. Netsh trace start scenario=InternetClient capture=yes tracefile=c:\temp\filename.etl report=no. 4. Reproduce the issue. 5. Run netsh trace stop. 6. Provide the logs to Cornell IT support to be passed along to Microsoft.
more details

Scheduled Service Change: Upgrade SOHO HE Firewall Cluster and IVT Firewall Cluster to FortiOS

Start:
2017-05-24 05:00:00
Status:
Closed
Brief Description:
On Wednesday, May 24, 2017, between 5:00am and 07:00am, the SOHO HE and IVT firewall clusters will be upgraded to new FortiOS version.
more details

Performance Issue: Some mail sent to AOL users is being bounced back to sender

Start:
2017-05-19 11:42:00
Status:
Closed
Brief Description:
AOL is only accepting about 50% of our mail, the rest is being bounced back to the sender.
Current Status:
CIT has resolved this performance issue.
more details

Security Alert: Microsoft AntiVirus Vulnerability

Start:
2017-05-10 09:25:00
Status:
Closed
Brief Description:
Microsoft released an advisory that their Malware Protection Engine - a key component of antivirus - contains a critical security vulnerability. This vulnerability has been addressed by Microsoft. Download the latest Windows updates to receive the patch.
Current Status:
For those with automatic updates enabled this alert is informational only. If you manage machines that do not receive automatic updates, please run Windows update as soon as possible.
more details

Scheduled Service Change: KFS Upgrade 5/21/17

Start:
2017-05-21 06:00:00
Status:
Closed
Brief Description:
On Sunday, May 21, 2017, from 6:00am - 9:00am, updates will be applied that require users to be out of the system.
more details
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