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IT Status Alerts

All Closed Alerts

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7166 results found, displaying results 2621 - 2641.

Performance Issue: Remedy Email Processing Delays

Start:
2017-05-16 10:00:00
Status:
Closed
Brief Description:
Emails to Remedy were not creating or updating tickets in a timely manner.
Current Status:
During this timeframe tickets that were submitted were processed at a much slower rate. This issue has been resolved and emails are now processing normally.
more details

Scheduled Service Change: Net-Print: Planned Outage Microsoft OS Monthly Updates

Start:
2017-05-16 09:00:00
Status:
Closed
Brief Description:
Net-Print: Planned outage due to Microsoft OS monthly updates.
more details

Scheduled Service Change: ECM ImageNow: Monthly Windows OS Updates

Start:
2017-05-15 13:00:00
Status:
Closed
Brief Description:
ECM ImageNow: Monthly Windows OS patches.
more details

Scheduled Service Change: Kronos: Planned Outage for Semi-Annual Database Patching on 5/13/2017

Start:
2017-05-13 08:00:00
Status:
Closed
Brief Description:
Kronos: planned outage for semi-annual database patching.
more details

Scheduled Service Change: PeopleSoft: Bi-Weekly Migration 05/11/2017

Start:
2017-05-11 09:00:00
Status:
Closed
Brief Description:
PeopleSoft bi-weekly migration of online and batch objects.
more details

Security Alert: Google Docs Phishing Malware

Start:
2017-05-03 19:51:00
Status:
Closed
Brief Description:
A malicious "Google Docs" web app is being delivered via phishing emails probably originating from known senders. Clicking the link in the email prompts users to allow a new app to connect to their Gmail account. The app permissions allow it to spread.
Current Status:
Cornell engineers have provided instructions for anyone who clicked the link, so that they can recover from the affects of the phish. See https://it.cornell.edu/security-and-policy/recovering-google-docs-phishing-malware . Cornell had already previously taken steps to block the malicious websites.
more details

Unplanned Outage: CU Blogs Service IS Down

Start:
2017-05-09 12:14:00
Status:
Closed
Brief Description:
The CU Blogs service is currently down.
Current Status:
The Blogs service is now back up.
more details

Security Alert: Microsoft Word Virus

Start:
2017-04-11 18:14:00
Status:
Closed
Brief Description:
Microsoft has identified a vulnerability in Word 2003-2013. Malicious documents can execute code to download malware. Disabling Macros is not sufficient but "protected mode" will subvert the attack. A Windows patch is now available via automatic updates.
Current Status:
Microsoft has released a patch for Office for Windows. Office for Mac has not yet been patched, however, work-arounds are available at https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2017-0199
more details

Scheduled Service Change: KFS code update to fix masked Disbursement Voucher payee information

Start:
2017-05-01 22:00:00
Status:
Closed
Brief Description:
A code update will be applied for the KFS Upgrade to fix Disbursement Voucher payee information.
more details

Scheduled Service Change: ECM ImageNow upgrade

Start:
2017-04-28 21:45:00
Status:
Closed
Brief Description:
The ImageNow system will be upgraded from version 6.7 to 7.1.
more details

Scheduled Service Change: PeopleSoft: Emergency bounce of web servers to address performance issue

Start:
2017-04-28 09:30:00
Status:
Closed
Brief Description:
The emergency bounce of web servers to address a performance issue will cause the services listed below to become temporarily unavailable at some point during the migration window.
more details

Scheduled Service Change: PeopleSoft: Bi-Weekly Migration 04/27/2017

Start:
2017-04-27 09:00:00
Status:
Closed
Brief Description:
PeopleSoft bi-weekly migration of online and batch objects.
more details

Performance Issue: Some user attempts to add funds to Net-Print using a credit card failed.

Start:
2017-04-19 17:00:00
Status:
Closed
Brief Description:
Some users have been reporting that credit card transactions were not being registered with the Net-Print service.
Current Status:
The Net-Print staff has discovered the cause of this problem and believe the issue has been resolved as of 10:23 AM today (4/25). People who have been unable to add funds to their Net-Print account should try again. If the process still fails, please email net-print@cornell.edu or contact the IT Service Desk.
more details

Scheduled Service Change: Update for KFS to fix iWantDocument issues

Start:
2017-04-24 22:00:00
Status:
Closed
Brief Description:
An update for the KFS upgrade to fix iWantDocument batch job failures will be applied to Production.
more details

Unplanned Outage: Network (Wired and WIFI) in Balch and Clara Dickson

Start:
2017-04-23 14:00:00
Status:
Closed
Brief Description:
Wired and WIFI networks are unavailable in Balch and Clara Dickson following the campus power outage this morning.
Current Status:
15:40 CIT Technicians have replaced two network switches in Clara Dickson. All connectivity has now been restored. CIT Technicians were notified and are working on restoring connectivity. 12:52 PM Connectivity for Balch has been restored.
more details

Scheduled Service Change: Kuali Financial System Upgrade

Start:
2017-04-23 10:00:00
Status:
Closed
Brief Description:
The Kuali Financial System, DFA Legacy Travel, eShop and Cynergy Applications will be unavailable on Sunday April 23, 2017 from 6:00am - 2:00pm for an upgrade.
more details

Scheduled Service Change: Install new disk-enclosure onto NetApp filer in Rhodes Hall

Start:
2017-04-23 13:00:00
Status:
Closed
Brief Description:
Install new disk-enclosure on SFS in Rhodes Hall.
more details

Scheduled Service Change: Change in logic for determining primary affiliation

Start:
2017-04-23 11:00:00
Status:
Closed
Brief Description:
Changes are being made to Identity Management systems so that the primary identity affiliation for members of the Cornell community will be easier for them to understand.
more details

Scheduled Service Change: Application maintenance

Start:
2017-04-23 05:00:00
Status:
Closed
Brief Description:
There will be an outage of Remedy on Sunday, April 23, 2017 from 1:00am - 7:00am while the vendor applies the latest patches.
more details

Scheduled Service Change: Kronos: planned outage MS monthly updates - April 2017

Start:
2017-04-22 11:00:00
Status:
Closed
Brief Description:
Kronos planned outage for monthly updates.
more details
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