Unplanned Outage: Issue with Central Provisioning Service
Last Updated:
2011-04-08 04:00:00
Event:
2011-04-07 04:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
During a database maintenance operation, the ILM server, which provisions accounts, groups and contacts in CornellAD experienced a problem and the process “hung”, which stopped any updates to CornellAD at approx. 6:22 p.m. on 4/7/2011. The ILM update operation has been resumed as of this writing and any pending updates to CornellAD should propagate by 1:00 p.m. today.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| ILM is now successfully updating records in CornellAD. After the disruption of updates, the update operations were manually run and were completed at 11:36 a.m. Regular automated update operations resumed at 12:00 noon. By 1:00 p.m., all pending updates were propagated to CornellAD and ILM is continuing to propagate updates using its regular scheduled intervals. | ILM is now successfully updating records in CornellAD. After the disruption of updates, the update operations were manually run and were completed at 11:36 a.m. Regular automated update operations resumed at 12:00 noon. By 1:00 p.m., all pending updates were propagated to CornellAD and ILM is continuing to propagate updates using its regular scheduled intervals. | 2011-04-08 | 04:00:00 |