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Unplanned Outage: CIT Telephone & Network Bills & Reports website

Last Updated:
2011-04-12 00:00:00
Event:
2011-04-07 00:00:00
Status:
Closed
Brief Description:
CIT Online Bills
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The Telephone & Network Bills & Reports website is currently unavailable.



Timeline of Changes

Description Current Status Date Time
Website is up and operational as of Monday 11:40 pm, cause was expired secondary SSL certificate. Please report any problems accessing the site to the CIT Billing Office at 255-5400 or CITBillingOffice@cornell.edu Website is up and operational as of Monday 11:40 pm, cause was expired secondary SSL certificate. Please report any problems accessing the site to the CIT Billing Office at 255-5400 or CITBillingOffice@cornell.edu 2011-04-12 00:00:00
When attempting to access the site, users will see a “The connection was reset” message from Firefox, or “Internet Explorer cannot display the webpage” from IE. \n\nCIT technical staff are working to resolve the problem. The current best estimate to resolution is Monday, April 11. We apologize for the inconvenience. When attempting to access the site, users will see a “The connection was reset” message from Firefox, or “Internet Explorer cannot display the webpage” from IE. \n\nCIT technical staff are working to resolve the problem. The current best estimate to resolution is Monday, April 11. We apologize for the inconvenience. 2011-04-08 00:00:00