Performance: Some users unable to send email
Last Updated:
2011-03-30 04:00:00
Event:
2011-03-30 04:00:00
Status:
Closed
Brief Description:
Email Services
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Individuals who use IMAP or POP for their email (Thunderbird, some Apple Mail users) are reporting that they cannot send email. CIT is investigating. In the meantime, affected individuals can use Outlook Web Access (https://exchange.cornell.edu) to send mail.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT is investigating. It appears that any client using authusersmtp to send mail would be affected. \n\nThis issue is not affecting individuals who use Exchange clients (Outlook, Entourage, Outlook Web Access, and Mail 4 if configured for Exchange). | CIT is investigating. It appears that any client using authusersmtp to send mail would be affected. \n\nThis issue is not affecting individuals who use Exchange clients (Outlook, Entourage, Outlook Web Access, and Mail 4 if configured for Exchange). | 2011-03-30 | 04:00:00 |
| This issue has been resolved. It was related to a certificate problem. | This issue has been resolved. It was related to a certificate problem. | 2011-03-30 | 04:00:00 |