Unplanned Outage: Wired and Wi-Fi data network outage in multiple buildings
Last Updated:
2011-03-15 04:00:00
Event:
2011-03-15 04:00:00
Status:
Closed
Brief Description:
Network Connectivity
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Hollister 1 6500 router is down. The following buildings are affected:\nOlin, Gannett, Snee, Barnes, Carpenter, Sage, Anabel Taylor, Myron taylor, edgemoor, west ave 104, Hughes, theatre arts, Sheldon court, cascadilla, 409 college ave, Willard Straight, Bard Kimbel thurston, ward, South ave.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Technicians are working on the issue. | Technicians are working on the issue. | 2011-03-15 | 04:00:00 |
| 20:24 Connectivity between the router and the affected buildings has been restored. Technicians are investigating the cause of the outage. | 20:24 Connectivity between the router and the affected buildings has been restored. Technicians are investigating the cause of the outage. | 2011-03-15 | 04:00:00 |
| All network connectivity is working normally. The Hollister router experienced a transient hardware error. NCS engineers resolved the issue. | All network connectivity is working normally. The Hollister router experienced a transient hardware error. NCS engineers resolved the issue. | 2011-03-15 | 04:00:00 |