Skip to main content

Unplanned Outage: Wired and Wi-Fi data network outage in multiple buildings

Last Updated:
2011-03-15 00:00:00
Event:
2011-03-15 00:00:00
Status:
Closed
Brief Description:
Network Connectivity
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Hollister 1 6500 router is down. The following buildings are affected:\nOlin, Gannett, Snee, Barnes, Carpenter, Sage, Anabel Taylor, Myron taylor, edgemoor, west ave 104, Hughes, theatre arts, Sheldon court, cascadilla, 409 college ave, Willard Straight, Bard Kimbel thurston, ward, South ave.



Timeline of Changes

Description Current Status Date Time
Technicians are working on the issue. Technicians are working on the issue. 2011-03-15 00:00:00
20:24 Connectivity between the router and the affected buildings has been restored. Technicians are investigating the cause of the outage. 20:24 Connectivity between the router and the affected buildings has been restored. Technicians are investigating the cause of the outage. 2011-03-15 00:00:00
All network connectivity is working normally. The Hollister router experienced a transient hardware error. NCS engineers resolved the issue. All network connectivity is working normally. The Hollister router experienced a transient hardware error. NCS engineers resolved the issue. 2011-03-15 00:00:00