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Unplanned Outage: BlackBerry Enterprise Server Express

Last Updated:
2011-02-07 00:00:00
Event:
2011-02-07 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The BlackBerry Enterprise Server (BES) Express service is currently unavailable. BlackBerry devices may be unable to access email and calendar through Cornell's Exchange system. Service is expected to be restored by 3:20 pm.



Timeline of Changes

Description Current Status Date Time
CIT is working to restore service by 3:20 pm. CIT is working to restore service by 3:20 pm. 2011-02-07 00:00:00
The BES Express service has been restored. For most users, service was available by approximately 3:10 pm. The outage was caused by an issue with a cable. The BES Express service has been restored. For most users, service was available by approximately 3:10 pm. The outage was caused by an issue with a cable. 2011-02-07 00:00:00