Unplanned Outage: Exchange Mail and OWA Service
Last Updated:
2011-01-21 05:00:00
Event:
2011-01-21 05:00:00
Status:
Closed
Brief Description:
Exchange
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has received reports that some users are unable to access the Exchange Mail and OWA service.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| We are currently investigating this problem and will notify you with updates on this situation. | We are currently investigating this problem and will notify you with updates on this situation. | 2011-01-21 | 05:00:00 |
| All Exchange mailboxes are operational again as of 10am. CIT continues to work on the underlying causes of the problem. An interaction between a network driver, the clustering software, and the backup process resulted in issues with the transaction logs that cause mailbox server mbxc to go offline this morning. This is unrelated to the problem earlier this week with the same server. | All Exchange mailboxes are operational again as of 10am. CIT continues to work on the underlying causes of the problem. An interaction between a network driver, the clustering software, and the backup process resulted in issues with the transaction logs that cause mailbox server mbxc to go offline this morning. This is unrelated to the problem earlier this week with the same server. | 2011-01-21 | 05:00:00 |