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Unplanned Outage: Exchange Mail, Calendar and OWA Service

Last Updated:
2011-01-19 00:00:00
Event:
2011-01-19 00:00:00
Status:
Closed
Brief Description:
Exchange
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has confirmed that many users are unable to access their exchange email and calendar or may be experiencing slowness.



Timeline of Changes

Description Current Status Date Time
The Exchange Team is currently working to determine the cause and resolve the issue. \n\nWe will report any updates in one hour. \n\nThank you for your patience. The Exchange Team is currently working to determine the cause and resolve the issue. \n\nWe will report any updates in one hour. \n\nThank you for your patience. 2011-01-19 00:00:00
At 2:33 pm the problem with Exchange was resolved. The cause appears to have been a full database disk on mailbox server mbxc, which would have affected approximately 1/3 of Exchange users. We continue to investigate the cause of this disk suddenly filling, and are taking steps to rebalance the storage load to prevent reoccurrence. At 2:33 pm the problem with Exchange was resolved. The cause appears to have been a full database disk on mailbox server mbxc, which would have affected approximately 1/3 of Exchange users. We continue to investigate the cause of this disk suddenly filling, and are taking steps to rebalance the storage load to prevent reoccurrence. 2011-01-19 00:00:00