Unplanned Outage: Exchange Mail, Calendar and OWA Service
Last Updated:
2011-01-19 05:00:00
Event:
2011-01-19 05:00:00
Status:
Closed
Brief Description:
Exchange
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has confirmed that many users are unable to access their exchange email and calendar or may be experiencing slowness.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The Exchange Team is currently working to determine the cause and resolve the issue. \n\nWe will report any updates in one hour. \n\nThank you for your patience. | The Exchange Team is currently working to determine the cause and resolve the issue. \n\nWe will report any updates in one hour. \n\nThank you for your patience. | 2011-01-19 | 05:00:00 |
| At 2:33 pm the problem with Exchange was resolved. The cause appears to have been a full database disk on mailbox server mbxc, which would have affected approximately 1/3 of Exchange users. We continue to investigate the cause of this disk suddenly filling, and are taking steps to rebalance the storage load to prevent reoccurrence. | At 2:33 pm the problem with Exchange was resolved. The cause appears to have been a full database disk on mailbox server mbxc, which would have affected approximately 1/3 of Exchange users. We continue to investigate the cause of this disk suddenly filling, and are taking steps to rebalance the storage load to prevent reoccurrence. | 2011-01-19 | 05:00:00 |