Unplanned Outage: Cynergy Service Disruption
Last Updated:
2011-01-13 05:00:00
Event:
2011-01-11 05:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
We are currently experiencing a service disruption with Cynergy and Cynergy based applications. Users will see intermittent database connection issues and issues interacting with the Cynergy dashboard (Inbox, Outbox, Search). They can continue to retry their actions.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT staff have resolved the issue with Cynergy and Cynergy based applications. | CIT staff have resolved the issue with Cynergy and Cynergy based applications. | 2011-01-13 | 05:00:00 |
| We continue to troubleshoot the error and will provide updates. | We continue to troubleshoot the error and will provide updates. | 2011-01-12 | 05:00:00 |
| We are troubleshooting the error and will provide updates. | We are troubleshooting the error and will provide updates. | 2011-01-11 | 05:00:00 |