Unplanned Outage: Longview production system is unavailable
Last Updated:
2025-04-28 13:34:02
Event:
2025-04-28 09:24:00
Status:
Closed
Brief Description:
Resolved: Longview, the University's Budget Management tool, is currently unavailable. The overnight process must be run again, which will take a few hours. CIT will provide an update when the process has been rerun and the system is available again.
User Impact:
Longview CornellPrd is unavailable to users.
Workaround:
There is no workaround for this issue
Current Status:
CIT has restored the Longview production service.
Services Affected:
Budget Management Service
Subsites Affected:
Longview
Full Description:
Resolved: CIT has restored the Longview production service.
Previously, Longview, the University's Budget Management tool, failed to deploy last night due to a database connection error.
The deployment must be run again, which will take a few hours. In the meantime, Longview CornellPrd will be unavailable to users.
CIT will provide an update when the process has been rerun and the system is available to users again.
Previously, Longview, the University's Budget Management tool, failed to deploy last night due to a database connection error.
The deployment must be run again, which will take a few hours. In the meantime, Longview CornellPrd will be unavailable to users.
CIT will provide an update when the process has been rerun and the system is available to users again.
CIT TDX ID:
1794142
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
Resolved: CIT has restored the Longview production service. Previously, Longview, the University's Budget Management tool, failed to deploy last night due to a database connection error. The deployment must be run again, which will take a few hours. In the meantime, Longview CornellPrd will be unavailable to users. CIT will provide an update when the process has been rerun and the system is available to users again. |
CIT has restored the Longview production service. |
2025-04-28 | 13:34:02 |
Longview, the University's Budget Management tool, failed to deploy last night due to a database connection error. The deployment must be run again, which will take a few hours. In the meantime, Longview CornellPrd will be unavailable to users. CIT will provide an update when the process has been rerun and the system is available to users again. |
CIT will provide an update when the process has been rerun and the system is available to users again. |
2025-04-28 | 09:48:55 |
Longview, the University's Budget Management tool, failed to deploy last night due to a database connection error. The deployment must be run again, which will take a few hours. In the meantime, Longview CornellPrd will be unavailable to users. CIT will update the ticket again when the process has been rerun and the system is available to users again. |
CIT will provide an update when the process has been rerun and the system is available to users again. |
2025-04-28 | 09:46:24 |