Unplanned Outage: Perceptive Content System Restored
Last Updated:
2025-03-21 06:46:35
Event:
2025-03-20 19:59:00
Status:
Closed
Brief Description:
Perceptive Content production service has been restored. This includes Perceptive Content (ImageNow), Perceptive Web, and Intelligent Capture.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Perceptive Content system has been restored
Services Affected:
Enterprise Content Management
Subsites Affected:
Enterprise Content Management
Full Description:
Perceptive Content production service has been restored. This includes Perceptive Content (ImageNow), Perceptive Web, and Intelligent Capture.
CIT TDX ID:
1749991
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
Perceptive Content production service has been restored. This includes Perceptive Content (ImageNow), Perceptive Web, and Intelligent Capture. |
Perceptive Content system has been restored |
2025-03-21 | 06:46:35 |
Perceptive Content production service is currently unavailable. This includes Perceptive Content (ImageNow), Perceptive Web, and Intelligent Capture. CIT is working with the vendor to investigate the issue in order to restore service as soon as possible. |
Perceptive Content system down, working with vendor to diagnose and restore |
2025-03-20 | 20:01:57 |