Skip to main content

Unplanned Outage: Longview production server unavaliable

Last Updated:
2025-03-10 13:04:11
Event:
2025-03-10 07:12:00
Status:
Closed
Brief Description:
Resolved: Longview CornellProd is temporarily unavailable due to a nightly processing error that has impacted system functionality. CIT has identified an issue and contacted the vendor.
User Impact:
Longview customers are unable to access the service.
Workaround:
There is no workaround for this issue
Current Status:
The issue is resolved.
Services Affected:
Budget Management Service
Subsites Affected:
Longview
Full Description:
Longview CornellProd is temporarily unavailable due to a nightly processing error that has impacted system functionality. CIT has identified an issue and contacted the vendor. 
CIT TDX ID:
1735143



Timeline of Changes

Description Current Status Date Time
Longview CornellProd is temporarily unavailable due to a nightly processing error that has impacted system functionality. CIT has identified an issue and contacted the vendor. 
The issue is resolved.
2025-03-10 13:04:11
Longview CornellProd is temporarily unavailable due to a nightly processing error that has impacted system functionality. CIT has identified an issue and contacted the vendor.
CIT is working with the vendor to restore service, but it may take several hours.
2025-03-10 07:25:06