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Performance Issue: Microsoft 365 services and features performance issues

Last Updated:
2024-11-27 15:19:29
Event:
2024-11-25 12:01:00
Status:
Closed
Brief Description:
Resolved: Microsoft 365 users may may be unable to access or use some services and features. Affected services include Exchange Online, Microsoft 365 suite, Teams, SharePoint, Copilot, and more.
User Impact:
Microsoft 365 users may may be unable to access or use some services and features. See the full description for a list of affected services.
Workaround:
There is no workaround for this issue
Current Status:
All Office 365 service and feature issues have been resolved.
Services Affected:
Document Sharing and Collaboration
Email and Calendar
Subsites Affected:
Microsoft Teams
Outlook for Mac
Outlook for Windows
Outlook on the Web
Full Description:
Resolved: Office 365 services have been largely restored. There may still be some issues with Outlook on the Web. The vendor is continuing to make optimizations. 

Microsoft 365 users may may be unable to access or use some services and features. Affected services include Exchange Online, Microsoft 365 suite, Teams, SharePoint, Copilot, and more.
CIT TDX ID:
1616423



Timeline of Changes

Description Current Status Date Time
Resolved: Office 365 services have been largely restored. There may still be some issues with Outlook on the Web. The vendor is continuing to make optimizations. 

Microsoft 365 users may may be unable to access or use some services and features. Affected services include Exchange Online, Microsoft 365 suite, Teams, SharePoint, Copilot, and more.
All Office 365 service and feature issues have been resolved.
2024-11-27 15:19:29
Update: Office 365 services have been largely restored. There may still be some issues with Outlook on the Web. The vendor is continuing to make optimizations. 

Microsoft 365 users may may be unable to access or use some services and features. Affected services include Exchange Online, Microsoft 365 suite, Teams, SharePoint, Copilot, and more.
Office 365 services have been largely restored. There may still be some issues with Outlook on the Web. The vendor is continuing to make optimizations. 
2024-11-26 08:37:11
Microsoft 365 users may may be unable to access or use some services and features. Affected services include Exchange Online, Microsoft 365 suite, Teams, SharePoint, Copilot, and more.
Microsoft is rerouting traffic to alternate infrastructure to help reduce the impact of the performance issues. They are also resolving complications leading to the delays in targeted server restarts.
2024-11-25 12:18:53