Performance Issue: TeamDynamix Ticket Processing Delays
Last Updated:
2024-10-23 15:50:27
Event:
2024-10-23 15:46:00
Status:
Closed
Brief Description:
An issue with the TeamDynamix email monitor resulted in delays to ticket replies. IT staff have resolved the issue and the backlog of delayed tickets has been delivered.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
IT staff have resolved the issue and the backlog of delayed tickets has been delivered.
Services Affected:
IT Service Management Suite
Subsites Affected:
TeamDynamix
Full Description:
An issue with the TeamDynamix email monitor resulted in delays to ticket replies. IT staff have resolved the issue and the backlog of delayed tickets has been delivered.
CIT TDX ID:
1580813
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
An issue with the TeamDynamix email monitor resulted in delays to ticket replies. IT staff have resolved the issue and the backlog of delayed tickets has been delivered. |
IT staff have resolved the issue and the backlog of delayed tickets has been delivered. |
2024-10-23 | 15:50:27 |