Performance Issue: TeamDynamix application and reports showing unwanted messages
Last Updated:
2024-10-22 11:08:41
Event:
2024-10-22 09:53:00
Status:
Closed
Brief Description:
The message "This is a marker file generated by the precompilation tool, and should not be deleted!" has appeared on TeamDynamix application desktops and report modules.
User Impact:
N/A
Workaround:
Closing and restarting the web browser is reported to solve the issue for some users.
Current Status:
The vendor has resolved the issue.
Services Affected:
IT Service Management Suite
Subsites Affected:
TeamDynamix
Full Description:
The message "This is a marker file generated by the precompilation tool, and should not be deleted!" has appeared on TeamDynamix application desktops and report modules.
IT staff and the vendor are investigating.
Closing and restarting the web browser is reported to solve the issue for some users.
IT staff and the vendor are investigating.
Closing and restarting the web browser is reported to solve the issue for some users.
CIT TDX ID:
1578409
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
The message "This is a marker file generated by the precompilation tool, and should not be deleted!" has appeared on TeamDynamix application desktops and report modules. IT staff and the vendor are investigating. Closing and restarting the web browser is reported to solve the issue for some users. |
The vendor has resolved the issue. |
2024-10-22 | 11:08:41 |
The message "This is a marker file generated by the precompilation tool, and should not be deleted!" has appeared on TeamDynamix application desktops and report modules. IT staff and the vendor are investigating. Closing and restarting the web browser is reported to solve the issue for some users. |
IT staff and the vendor are investigating. |
2024-10-22 | 09:55:01 |