Performance Issue: TeamDyTeamDynamix Elevated Error Ratenamix
Last Updated:
2024-10-21 11:10:29
Event:
2024-10-21 09:12:00
Status:
Closed
Brief Description:
Cornell's TeamDynamix team and the vendor have noticed errors and are investigating. The issue may have affected the execution of some ticket workflows that make calls to the TeamDynamix API.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The vendor has resolved the issue.
Services Affected:
IT Service Management Suite
Subsites Affected:
TeamDynamix
Full Description:
Cornell's TeamDynamix team and the vendor have noticed errors and are investigating. The issue may have affected the execution of some ticket workflows that make calls to the TeamDynamix API.
The vendor has implemented a fix intended to address the issue and are monitoring.
The vendor has implemented a fix intended to address the issue and are monitoring.
CIT TDX ID:
1576633
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
Cornell's TeamDynamix team and the vendor have noticed errors and are investigating. The issue may have affected the execution of some ticket workflows that make calls to the TeamDynamix API. The vendor has implemented a fix intended to address the issue and are monitoring. |
The vendor has resolved the issue. |
2024-10-21 | 11:10:29 |
Cornell's TeamDynamix team and the vendor have noticed errors and are investigating. The issue may have affected the execution of some ticket workflows that make calls to the TeamDynamix API. The vendor has implemented a fix intended to address the issue and are monitoring. |
The vendor has implemented a fix intended to address the issue and are monitoring. |
2024-10-21 | 09:17:44 |