Performance Issue: OneDrive for Business missing filenames and icons in Safari 18.1
Last Updated:
2024-10-09 12:24:16
Event:
2024-10-01 14:08:00
Status:
Closed
Brief Description:
When using OneDrive for Business in Safari browser v18.1 on iOS and macOS devices, users may not see filenames or icons. Microsoft is working with partner organizations to resolve the issue.
User Impact:
Affected users cannot see filenames and icons.
Workaround:
Affected users can access OneDrive for Business through an alternative browser, such as Microsoft Edge, Firefox, or Chrome.
Current Status:
Update from Microsoft 10/9/24 11:51 am - "We've worked with our partner organization who have developed an update to Safari for iOS, iPad OS, and macOS which is currently being released. Users will see relief as the update progresses."
Affected users are advised to be sure and update to the latest available version of Safari.
Affected users are advised to be sure and update to the latest available version of Safari.
Services Affected:
Document Sharing and Collaboration
Subsites Affected:
OneDrive
Full Description:
Update from Microsoft 10/9/24 11:51 am - "We've worked with our partner organization who have developed an update to Safari for iOS, iPad OS, and macOS which is currently being released. Users will see relief as the update progresses." Affected users are advised to be sure and update to the latest available version of Safari.
Update 10/4/24: Microsoft is working with partner organizations to resolve the issue.. Another update is expected early next week.
When using OneDrive for Business in Safari browser v18.1 on iOS and macOS devices, users may not see filenames or icons. Microsoft is working with partner organizations to resolve the issue.
Update 10/4/24: Microsoft is working with partner organizations to resolve the issue.. Another update is expected early next week.
When using OneDrive for Business in Safari browser v18.1 on iOS and macOS devices, users may not see filenames or icons. Microsoft is working with partner organizations to resolve the issue.
CIT TDX ID:
1557383
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
Update from Microsoft 10/9/24 11:51 am - "We've worked with our partner organization who have developed an update to Safari for iOS, iPad OS, and macOS which is currently being released. Users will see relief as the update progresses." Affected users are advised to be sure and update to the latest available version of Safari. Update 10/4/24: Microsoft is working with partner organizations to resolve the issue.. Another update is expected early next week. When using OneDrive for Business in Safari browser v18.1 on iOS and macOS devices, users may not see filenames or icons. Microsoft is working with partner organizations to resolve the issue. |
Update from Microsoft 10/9/24 11:51 am - "We've worked with our partner organization who have developed an update to Safari for iOS, iPad OS, and macOS which is currently being released. Users will see relief as the update progresses." Affected users are advised to be sure and update to the latest available version of Safari. |
2024-10-09 | 12:24:16 |
Update 10/9/24: Microsoft is continuing to work with partner organizations to resolve the issue. Update 10/4/24: Microsoft is working with partner organizations to resolve the issue.. Another update is expected early next week. When using OneDrive for Business in Safari browser v18.1 on iOS and macOS devices, users may not see filenames or icons. Microsoft is working with partner organizations to resolve the issue. |
UPDATE 10/9/2024: Microsoft is continuing to work with partner organizations to resolve the issue. |
2024-10-09 | 07:59:52 |
Update: Microsoft is working with partner organizations to resolve the issue.. Another update is expected early next week. When using OneDrive for Business in Safari browser v18.1 on iOS and macOS devices, users may not see filenames or icons. Microsoft is working with partner organizations to resolve the issue. |
Microsoft is working with partner organizations to resolve the issue. |
2024-10-04 | 14:52:49 |
When using OneDrive for Business in Safari browser v18.1 on iOS and macOS devices, users may not see filenames or icons. Microsoft is working with partner organizations to resolve the issue. |
Microsoft is working with partner organizations to resolve the issue. |
2024-10-01 | 14:13:42 |