Performance Issue: Microsoft Teams Image Sending Issues
Last Updated:
2024-08-07 10:03:24
Event:
2024-08-06 12:24:00
Status:
Closed
Brief Description:
Microsoft has reported that some users may be unable to send or receive images in Microsoft Teams. They may receive the error message "Failed to open an image." This issue impacts image messages within Chats, Channels and Meetings.
User Impact:
Some users may be unable to send or receive images in Microsoft Teams. They may receive the error message "Failed to open an image."
Workaround:
There is no workaround for this issue
Current Status:
Microsoft believes the issue to be resolved. They are also performing extended monitoring to ensure it does not reoccur.
Services Affected:
Collaboration Platforms
Subsites Affected:
Microsoft Teams
Full Description:
Microsoft has reported that some users may be unable to send or receive images in Microsoft Teams. They may receive the error message "Failed to open an image." This issue impacts image messages within Chats, Channels and Meetings.
CIT TDX ID:
1487539
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
Microsoft has reported that some users may be unable to send or receive images in Microsoft Teams. They may receive the error message "Failed to open an image." This issue impacts image messages within Chats, Channels and Meetings. |
Microsoft believes the issue to be resolved. They are also performing extended monitoring to ensure it does not reoccur. |
2024-08-07 | 10:03:24 |
Microsoft has reported that some users may be unable to send or receive images in Microsoft Teams. They may receive the error message "Failed to open an image." This issue impacts image messages within Chats, Channels and Meetings. |
Microsoft is continuing to work to improve performance and restore functionality. They believe the current level of impact to be reduced, and are implementing a fix which should improve aspects of the issue by 5pm EDT. |
2024-08-06 | 15:10:17 |
| Microsoft has reported that some users may be unable to send or receive images in Microsoft Teams. They may receive the error message "Failed to open an image." This issue impacts image messages within Chats, Channels and Meetings. | Microsoft is working on the problem. |
2024-08-06 | 12:27:58 |