Unplanned Outage: Resolved: Some Avaya Phones Have No Dial Tone
Last Updated:
2024-05-13 16:38:12
Event:
2024-05-13 10:50:00
Status:
Closed
Brief Description:
CIT has received reports that some Avaya phones have no dial tone in Gates Hall, Duffield Hall, and potentially other buildings.
User Impact:
Some Avaya phone customers have no dial tone in Gates Hall, Duffield Hall, and potentially other buildings
Workaround:
There is no workaround for this issue
Current Status:
the issue has been resolved.
Services Affected:
Telephone
Subsites Affected:
Avaya Call Management System
Full Description:
CIT has received reports that some Avaya phones have no dial tone in Gates Hall, Duffield Hall, and potentially other buildings.
CIT TDX ID:
1397922
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
CIT has received reports that some Avaya phones have no dial tone in Gates Hall, Duffield Hall, and potentially other buildings. |
the issue has been resolved. |
2024-05-13 | 16:38:12 |
| CIT has received reports that some Avaya phones have no dial tone in Gates Hall, Duffield Hall, and potentially other buildings. | IT Staff are working with the support vendor on resolving these issue. |
2024-05-13 | 10:53:11 |