Performance Issue: Dynamic Forms Experience Intermittent Failures
Last Updated:
2024-04-10 11:16:26
Event:
2024-04-10 09:08:00
Status:
Closed
Brief Description:
RESOLVED: The vendor has successfully addressed issues that resulted in intermittent failures in Dynamic Forms, a campus-wide tool used for online forms and workflows.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
performing as expected
Services Affected:
Enterprise Content Management
Subsites Affected:
Enterprise Content Management
Full Description:
RESOLVED: The vendor has successfully addressed issues that resulted in intermittent failures in Dynamic Forms, a campus-wide tool used for online forms and workflows. Previously, Dynamic Forms was experiencing intermittent failures ranging from loading forms to attaching files and logging in through Single Sign-on (SSO).
CIT TDX ID:
1362476
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
RESOLVED: The vendor has successfully addressed issues that resulted in intermittent failures in Dynamic Forms, a campus-wide tool used for online forms and workflows. Previously, Dynamic Forms was experiencing intermittent failures ranging from loading forms to attaching files and logging in through Single Sign-on (SSO). |
performing as expected |
2024-04-10 | 11:16:26 |
Dynamic Forms, a campus-wide tool, is experiencing intermittent failures ranging from loading forms to attaching files and logging in through Single Sign-on (SSO). IT is aware of the issue and working with the vendor, NextGen, to resolve it. |
Intermittent failures |
2024-04-10 | 09:16:02 |