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Unplanned Outage: Resolved: Managed Firewall (Rhodes Hall) was briefly unavailable

Last Updated:
2023-07-31 16:01:43
Event:
2023-07-31 13:05:00
Status:
Closed
Brief Description:
Between 9:05am and 9:10am the Rhodes Hall Managed firewall unit experienced a power issue and rebooted. CIT Network Engineering is investigating. All services were restored when the unit came back online at 9:10am. Wireless connectivity was not impacted.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Resolved: All services were restored when the unit came back online at 9:10am.
Services Affected:
Managed Firewall
Subsites Affected:
Managed Firewall
Full Description:
Between 9:05am and 9:10am the Rhodes Hall Managed firewall unit experienced a power issue and rebooted. CIT Network Engineering is investigating. All services were restored when the unit came back online at 9:10am. Wireless connectivity was not impacted.

Buildings affected:
2000:Duffield Hall
2039:Phillips Hall
2043:Grumman Hall
2044:Gates Hall
2045:Upson Hall
2051:Rhodes Hall
2061:Ward Lab
2701:Sage House
2703:Schuyler House
3914:Breazzano Ctr for Business
3927:301 College Ave
3928:409 College Ave
3933:Seneca Place
3934:312 College Ave
CIT TDX ID:
1103703


Timeline of Changes

Description Current Status Date Time
Between 9:05am and 9:10am the Rhodes Hall Managed firewall unit experienced a power issue and rebooted. CIT Network Engineering is investigating. All services were restored when the unit came back online at 9:10am. Wireless connectivity was not impacted. Buildings affected: 2000:Duffield Hall 2039:Phillips Hall 2043:Grumman Hall 2044:Gates Hall 2045:Upson Hall 2051:Rhodes Hall 2061:Ward Lab 2701:Sage House 2703:Schuyler House 3914:Breazzano Ctr for Business 3927:301 College Ave 3928:409 College Ave 3933:Seneca Place 3934:312 College Ave Resolved: All services were restored when the unit came back online at 9:10am. 2023-07-31 16:00:44