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Unplanned Outage: Peoplesoft Production

Last Updated:
2010-12-03 00:00:00
Event:
2010-12-03 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
We have reports of users unable to access Production PeopleSoft, PSPROD, via the web.



Timeline of Changes

Description Current Status Date Time
We are investigating the issue ,and we will notify you as soon as additional information is available.\n\n We are investigating the issue ,and we will notify you as soon as additional information is available.\n\n 2010-12-03 00:00:00
We are continuing to investigate this issue and we will notify you as additional information is available. We are continuing to investigate this issue and we will notify you as additional information is available. 2010-12-03 00:00:00
To address the reported issue, we are in the process of stopping the application servers and web servers and then bringing them back up. We will notify you when PSPROD is available. To address the reported issue, we are in the process of stopping the application servers and web servers and then bringing them back up. We will notify you when PSPROD is available. 2010-12-03 00:00:00
We have stopped and re-started the application and web servers for PSPROD. This has not resolved the problems for all users. We are continuing to work on this issue. We will notify you as additional information is available. We have stopped and re-started the application and web servers for PSPROD. This has not resolved the problems for all users. We are continuing to work on this issue. We will notify you as additional information is available. 2010-12-03 00:00:00
We have resolved the issue and all users seem to be able to access PSPROD now. We have resolved the issue and all users seem to be able to access PSPROD now. 2010-12-03 00:00:00