Performance Issue: Adobe Sign may be unavailable for some users
Last Updated:
2023-02-09 15:03:43
Event:
2023-02-09 14:27:00
Status:
Closed
Brief Description:
The vendor has reported that some users may be unable to access the Adobe Sign service.
User Impact:
Adobe Sign may be unavailable for some users.
Workaround:
There is no workaround for this issue
Current Status:
The vendor has resolved the issue and service has been restored.
Services Affected:
Electronic Signature
Subsites Affected:
Electronic Signature
Full Description:
The vendor has reported that some users may be unable to access the Adobe Sign service.
CIT TDX ID:
944916
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The vendor has reported that some users may be unable to access the Adobe Sign service. | The vendor has resolved the issue and service has been restored. | 2023-02-09 | 15:03:43 |
| The vendor has reported that some users may be unable to access the Adobe Sign service. | The vendor is investigating the issue. Cornell IT staff are monitoring. Status available at: https://status.adobe.com . | 2023-02-09 | 14:54:31 |