Performance Issue: Some Users Need to Clear Browser Cache after TeamDynamix 11.6 Upgrade
Last Updated:
2022-12-19 13:40:51
Event:
2022-12-05 17:15:00
Status:
Closed
Brief Description:
TeamDynamix was updated this weekend. If you encounter any problems, the first troubleshooting step is to clear your browser cache and restart the browser.
This has been reported by a handful of MacOS users with the Safari web browser.
User Impact:
Some MacOS users have reported that clearing the Safari web browser cache resolves issues with TeamDynamix.
Workaround:
Some MacOS users have reported that clearing the Safari web browser cache resolves issues with TeamDynamix.
Current Status:
TeamDynamix is currently available, but some MacOS users have reported that clearing the Safari web browser cache resolves issues with TeamDynamix.
Services Affected:
IT Service Management Suite
Subsites Affected:
TeamDynamix
Full Description:
TeamDynamix was updated this weekend. If you encounter any problems, the first troubleshooting step is to clear your browser cache and restart the browser.
This has been reported by a handful of MacOS users with the Safari web browser.
This has been reported by a handful of MacOS users with the Safari web browser.
CIT TDX ID:
882453
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| TeamDynamix was updated this weekend. If you encounter any problems, the first troubleshooting step is to clear your browser cache and restart the browser. This has been reported by a handful of MacOS users with the Safari web browser. | TeamDynamix is currently available, but some MacOS users have reported that clearing the Safari web browser cache resolves issues with TeamDynamix. | 2022-12-05 | 17:17:34 |