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Performance Issue: Some Users Need to Clear Browser Cache after TeamDynamix 11.6 Upgrade

Last Updated:
2022-12-19 08:40:51
Event:
2022-12-05 12:15:00
Status:
Closed
Brief Description:
TeamDynamix was updated this weekend. If you encounter any problems, the first troubleshooting step is to clear your browser cache and restart the browser. This has been reported by a handful of MacOS users with the Safari web browser.
User Impact:
Some MacOS users have reported that clearing the Safari web browser cache resolves issues with TeamDynamix.
Workaround:
Some MacOS users have reported that clearing the Safari web browser cache resolves issues with TeamDynamix.
Current Status:
TeamDynamix is currently available, but some MacOS users have reported that clearing the Safari web browser cache resolves issues with TeamDynamix.
Services Affected:
IT Service Management Suite
Subsites Affected:
TeamDynamix
Full Description:
TeamDynamix was updated this weekend. If you encounter any problems, the first troubleshooting step is to clear your browser cache and restart the browser.

This has been reported by a handful of MacOS users with the Safari web browser.
CIT TDX ID:
882453



Timeline of Changes

Description Current Status Date Time
TeamDynamix was updated this weekend. If you encounter any problems, the first troubleshooting step is to clear your browser cache and restart the browser. This has been reported by a handful of MacOS users with the Safari web browser. TeamDynamix is currently available, but some MacOS users have reported that clearing the Safari web browser cache resolves issues with TeamDynamix. 2022-12-05 12:17:34