Performance Issue: Helen Newman Hall voice services down due to a cable cut
Last Updated:
2022-10-25 18:58:24
Event:
2022-10-24 17:51:00
Status:
Closed
Brief Description:
Voice services in Helen Newman Hall are currently down due to a cable cut. Services will likely be restored on Tuesday, October 25, 2022. CUPD and EHS are aware of the issue.
User Impact:
Users are unable to access voice services in Helen Newman Hall.
Workaround:
There is no workaround for this issue
Current Status:
Voice services in Helen Newman Hall have been restored.
Services Affected:
Telephone
Subsites Affected:
Telephone Services for Faculty and Staff
Full Description:
Voice services in Helen Newman Hall are currently down due to a cable cut. Services will likely be restored on Tuesday, October 25, 2022. CUPD and EHS are aware of the issue.
CIT TDX ID:
846746
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Voice services in Helen Newman Hall are currently down due to a cable cut. Services will likely be restored on Tuesday, October 25, 2022. CUPD and EHS are aware of the issue. | Voice services in Helen Newman Hall have been restored. | 2022-10-25 | 18:57:43 |
| Voice services in Helen Newman Hall are currently down due to a cable cut. Services will likely be restored on Tuesday, October 25, 2022. CUPD and EHS are aware of the issue. | CIT Infrastructure Engineering and Field Services are on site attending to the issue. | 2022-10-24 | 18:01:50 |