Performance Issue: Exchange Group Account Provisioning Is Delayed
Last Updated:
2022-10-19 21:15:41
Event:
2022-10-19 20:15:00
Status:
Closed
Brief Description:
Exchange Group Account provisioning has been delayed due to an Office 365 connection issue. The issue has been resolved and all pending changes are being processed. The estimated time for this process to complete is after 5pm on October 19, 2022.
User Impact:
The provisioning of new Exchange Group Accounts and updates to existing accounts have been delayed.
Workaround:
There is no workaround for this issue
Current Status:
All backlogged provisioning has completed processing.
Services Affected:
Email and Calendar
Full Description:
Exchange Group Account provisioning has been delayed due to an Office 365 connection issue. The issue has been resolved and all pending changes are being processed. The estimated time for this process to complete is after 5pm on Wednesday, October 19, 2022.
CIT TDX ID:
843476
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Exchange Group Account provisioning has been delayed due to an Office 365 connection issue. The issue has been resolved and all pending changes are being processed. The estimated time for this process to complete is after 5pm on Wednesday, October 19, 2022. | All backlogged provisioning has completed processing. | 2022-10-19 | 21:15:41 |
| Exchange Group Account provisioning has been delayed due to an Office 365 connection issue. The issue has been resolved and all pending changes are being processed. The estimated time for this process to complete is after 5pm on Wednesday, October 19, 2022. | All pending changes are being processed. | 2022-10-19 | 21:13:00 |