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Scheduled Service Change: TeamDynamix Sandbox Environment Refresh 10/10/2022

Event:
2022-10-10 12:30:00
Expected Duration:
2022-10-10 14:00:00
Status:
Closed
Brief Description:
On Monday, October 10, 2022, between 8:30am and 10am, the TeamDynamix sandbox environment will be refreshed with content from the production system. This refresh will affect all Cornell TeamDynamix instances.
User Impact:
During the maintenance window, users will be unable to log in to the TeamDynamix sandbox for dev/test purposes. After the sandbox refresh, any changes or work done only in the sandbox system that have not been moved to production will be lost and unrecoverable. Please be sure to update the production system in advance with any changes you would like to keep. If you have any questions, contact the TeamDynamix team at tdx-support@cornell.edu
Services Affected:
IT Service Management Suite
Subsites Affected:
TeamDynamix
Full Description:
On Monday, October 10, 2022, between 8:30am and 10am, the TeamDynamix sandbox environment will be refreshed with content from the production system. This refresh will affect all Cornell TeamDynamix instances. During the maintenance window, users will be unable to log in to the sandbox for dev/test purposes.

After the sandbox refresh, any changes or work done only in the sandbox system that have not been moved to production will be lost and unrecoverable. Please be sure to update the production system in advance with any changes you would like to keep.

If you have any questions, contact the TeamDynamix team at tdx-support@cornell.edu
CIT TDX ID:
809167



Timeline of Changes

Description Current Status Date Time
On Monday, October 10, 2022, between 8:30am and 10am, the TeamDynamix sandbox environment will be refreshed with content from the production system. This refresh will affect all Cornell TeamDynamix instances. During the maintenance window, users will be unable to log in to the sandbox for dev/test purposes. After the sandbox refresh, any changes or work done only in the sandbox system that have not been moved to production will be lost and unrecoverable. Please be sure to update the production system in advance with any changes you would like to keep. If you have any questions, contact the TeamDynamix team at tdx-support@cornell.edu 2022-09-29 14:53:10