Unplanned Outage: Resolved: Zoom is Unavailable
Last Updated:
2022-09-15 16:24:36
Event:
2022-09-15 11:21:00
Status:
Closed
Brief Description:
Resolved: Zoom is currently unavailable.
User Impact:
Users may not be able to log in to Zoom, or start or join Zoom meetings.
Workaround:
There is no workaround for this issue
Current Status:
The vendor reports they have resolved the issue causing users to be unable to start and join Zoom Meetings. They will continue to monitor and provide updates as we have them.
Services Affected:
Web and Video Conferencing
Subsites Affected:
Zoom
Full Description:
Resolved: Zoom is currently unavailable. Attempts to connect to either https://cornell.zoom.us or https://zoom.us are returning a "502 Bad Gateway" message. A vendor representative has confirmed that Zoom is aware of the outage and their Engineering team is working on it. Updates should be posted to - https://status.zoom.us/ - which is reachable at the moment but does not currently list the outage.
CIT TDX ID:
812952
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Resolved: Zoom is currently unavailable. Attempts to connect to either https://cornell.zoom.us or https://zoom.us are returning a "502 Bad Gateway" message. A vendor representative has confirmed that Zoom is aware of the outage and their Engineering team is working on it. Updates should be posted to - https://status.zoom.us/ - which is reachable at the moment but does not currently list the outage. | The vendor reports they have resolved the issue causing users to be unable to start and join Zoom Meetings. They will continue to monitor and provide updates as we have them. | 2022-09-15 | 11:43:08 |
| Zoom is currently unavailable. Attempts to connect to either https://cornell.zoom.us or https://zoom.us are returning a "502 Bad Gateway" message. A vendor representative has confirmed that Zoom is aware of the outage and their Engineering team is working on it. Updates should be posted to - https://status.zoom.us/ - which is reachable at the moment but does not currently list the outage. | The vendor has identified the issue starting and joining meetings. They will continue to investigate and provide updates as they have them. | 2022-09-15 | 11:36:01 |
| Zoom is currently unavailable. Attempts to connect to either https://cornell.zoom.us or https://zoom.us are returning a "502 Bad Gateway" message. A vendor representative has confirmed that Zoom is aware of the outage and their Engineering team is working on it. Updates should be posted to - https://status.zoom.us/ - which is reachable at the moment but does not currently list the outage. | CIT has reported the issue to the vendor. The vendor is working on it. | 2022-09-15 | 11:28:43 |