Performance Issue: Panopto Live Webcasting Issues
Last Updated:
2022-09-07 15:54:39
Event:
2022-09-07 15:32:00
Status:
Closed
Brief Description:
Panopto reports some live webcasts may fail to start or fully stream. The issue only affects live webcasting -- regular Panopto Capture use, including Canvas, Zoom, and Teams integrations, appear to be unaffected.
User Impact:
Panopto reports the live webcasting issue has been mitigated. They are monitoring the service for further issues.
Workaround:
There is no workaround for this issue
Current Status:
Panopto's cloud operations team has identified the issue and is working on a solution.
Services Affected:
Lecture Capture
Full Description:
Panopto reports that some live webcasts may fail to start or fully stream. The issue only affects live webcasting -- regular Panopto Capture use, including Canvas, Zoom, and Teams integrations, appear to be unaffected. Panopto's cloud operations team has identified the issue and is working on a solution.
CIT TDX ID:
803021
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Panopto reports that some live webcasts may fail to start or fully stream. The issue only affects live webcasting -- regular Panopto Capture use, including Canvas, Zoom, and Teams integrations, appear to be unaffected. Panopto's cloud operations team has identified the issue and is working on a solution. | Panopto's cloud operations team has identified the issue and is working on a solution. | 2022-09-07 | 15:43:15 |