Unplanned Outage: PeopleSoft Production Outage:Student Center and Faculty Center Unavailable
Last Updated:
2022-09-06 12:58:41
Event:
2022-09-06 05:31:00
Status:
Closed
Brief Description:
There are log in issues for PeopleSoft Production which are causing Student Center and Faculty Center to be unavailable. Users are receiving a message stating "Your User ID and/or Password are invalid."
Current Status:
The issue is resolved. Users need to clear the browser cache before trying to log back in to PeopleSoft, Student Center, or Faculty Center.
Services Affected:
Student and Alumni Information Systems
Subsites Affected:
PeopleSoft
CIT TDX ID:
800708
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| There are log in issues for PeopleSoft Production which are causing Student Center and Faculty Center to be unavailable. Users are receiving a message stating "Your User ID and/or Password are invalid." Cornell staff are working to resolve the issue. | The issue is resolved. Users need to clear the browser cache before trying to log back in to PeopleSoft, Student Center, or Faculty Center. | 2022-09-06 | 12:58:41 |
| There are log in issues for PeopleSoft Production which are causing Student Center and Faculty Center to be unavailable. Users are receiving a message stating "Your User ID and/or Password are invalid." Cornell staff are working to resolve the issue. | CIT is investigating. | 2022-09-06 | 11:12:54 |
| We are experiencing log in issues to PeopleSoft Production. Users are receiving a message stating "Your User ID and/or Password are invalid." We are working with the technical teams to resolve the issue. We will provide updates as they become available | CIT is investigating | 2022-09-06 | 05:40:09 |