Performance Issue: Possible Qualtrics API Disruptions from Data Center Changes
Last Updated:
2022-08-26 15:07:49
Event:
2022-08-22 14:01:00
Status:
Closed
Brief Description:
There has been a report of a disruption to Qualtrics API use due to previously announced Qualtrics data center changes. If you use the Qualtrics API, it's suggested to check your connections to ensure your processes are working properly.
User Impact:
Affected users may have API connections or processes broken by Qualtrics data center changes.
Workaround:
There is no workaround for this issue
Current Status:
No additional reports of issues relating to Qualtrics data center consolidation or IP address change following their early morning scheduled maintenance.
Services Affected:
Surveys
Subsites Affected:
Qualtrics (Survey Tool)
Full Description:
There has been a report of a disruption to Qualtrics API use due to previously announced Qualtrics data center changes. If you use the Qualtrics API, it's suggested to check your connections to ensure your processes are working properly.
CIT TDX ID:
785614
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| There has been a report of a disruption to Qualtrics API use due to previously announced Qualtrics data center changes. If you use the Qualtrics API, it's suggested to check your connections to ensure your processes are working properly. | No additional reports of issues relating to Qualtrics data center consolidation or IP address change following their early morning scheduled maintenance. | 2022-08-26 | 15:07:49 |
| There has been a report of a disruption to Qualtrics API use due to previously announced Qualtrics data center changes. If you use the Qualtrics API, it's suggested to check your connections to ensure your processes are working properly. | Cornell staff are investigating. | 2022-08-22 | 14:05:13 |