Unplanned Outage: Qualtrics Sign-In Issues
Last Updated:
2022-08-17 19:41:24
Event:
2022-08-17 17:29:00
Status:
Closed
Brief Description:
Qualtrics is reporting a partial outage of SSO logins in their Canadian region, which contains data centers for Cornell's service. There are reports of the issue preventing login for users of the Johnson instance of Qualtrics, johnson.qualtrics.com.
User Impact:
Affected users are unable to sign into Qualtrics.
Workaround:
There is no workaround for this issue
Current Status:
Qualtrics has reported this issue is resolved and affected individuals at Cornell have confirmed they can now sign in.
Services Affected:
Surveys
Full Description:
Qualtrics is reporting a partial outage of SSO logins in their Canadian region, which contains data centers for Cornell's service. There are reports of the issue preventing login for users of the Johnson instance of Qualtrics, johnson.qualtrics.com. For updates, see https://status.qualtrics.com
CIT TDX ID:
781513
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Qualtrics is reporting a partial outage of SSO logins in their Canadian region, which contains data centers for Cornell's service. There are reports of the issue preventing login for users of the Johnson instance of Qualtrics, johnson.qualtrics.com. For updates, see https://status.qualtrics.com | Qualtrics has reported this issue is resolved and affected individuals at Cornell have confirmed they can now sign in. | 2022-08-17 | 19:41:24 |
| Qualtrics is reporting a partial outage of SSO logins in their Canadian region, which contains data centers for Cornell's service. There are reports of the issue preventing login for users of the Johnson instance of Qualtrics, johnson.qualtrics.com. For updates, see https://status.qualtrics.com | Qualtrics is investigating the issue. | 2022-08-17 | 17:34:49 |