Unplanned Outage: Resolved: TeamDynamix unresponsive
Last Updated:
2022-08-16 09:45:53
Event:
2022-08-15 15:50:00
Status:
Closed
Brief Description:
TeamDynamix is currently unresponsive. CIT has contacted the vendor. The vendor reports that the TeamDynamix application is now responding. CIT and the vendor will continue to monitor.
Current Status:
The vendor reports that the TeamDynamix application is now responding. CIT and the vendor will continue to monitor.
Services Affected:
Service Management
CIT TDX ID:
778753
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| TeamDynamix is currently unresponsive. CIT has contacted the vendor. The TeamDynamix Portal apps are working, including the Knowledge Base, catalog, ticket submission, and ticket viewing. However, the main TeamDynamix Application is slow or not responding. | The vendor reports that the TeamDynamix application is now responding. CIT and the vendor will continue to monitor. | 2022-08-15 | 16:42:54 |
| TeamDynamix is currently unresponsive. CIT has contacted the vendor. The TeamDynamix Portal apps are working, including the Knowledge Base, catalog, ticket submission, and ticket viewing. However, the main TeamDynamix Application is slow or not responding. | CIT is investigating. It appears that the TeamDynamix application is now responding. | 2022-08-15 | 16:05:33 |
| TeamDynamix is currently unresponsive. CIT has contacted the vendor. | CIT is investigating | 2022-08-15 | 15:52:20 |