Performance Issue: Canvas Errors When Using Speedgrader
Last Updated:
2022-05-13 19:06:19
Event:
2022-05-13 14:23:00
Status:
Closed
Brief Description:
Some users are experiencing errors when trying to load document submissions using the Speedgrader feature in Canvas.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The issue has been resolved.
Services Affected:
Learning Technologies
Full Description:
Some users are experiencing errors when trying to load document submissions using the Speedgrader feature in Canvas.
CIT TDX ID:
697102
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Some users are experiencing errors when trying to load document submissions using the Speedgrader feature in Canvas. | The issue has been resolved. | 2022-05-13 | 19:06:19 |
| Some users are experiencing errors when trying to load document submissions using the Speedgrader feature in Canvas. | A fix for the issue has been implemented and IT staff are monitoring performance. | 2022-05-13 | 17:46:03 |
| Some users are experiencing errors when trying to load document submissions using the Speedgrader feature in Canvas. | The vendor has identified the issue and is working to implement a fix. | 2022-05-13 | 14:57:08 |
| Some users are experiencing errors when trying to load document submissions using the Speedgrader feature in Canvas. The vendor is currently investigating the issue. | The vendor is currently investigating the issue. | 2022-05-13 | 14:35:30 |