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Performance Issue: Cornell websites may be unavailable due to Pantheon hosting issue

Last Updated:
2022-05-06 10:46:24
Event:
2022-05-06 08:16:00
Status:
Closed
Brief Description:
Some sites on Pantheon are experiencing degraded service due to a vendor infrastructure problem. Pantheon is working on the issue. CIT is monitoring.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Affected sites have been restored.
Services Affected:
Web Hosting
Subsites Affected:
Drupal Cloud Hosting with Pantheon
Full Description:
Some sites on Pantheon are experiencing degraded service due to a vendor infrastracture problem. Pantheon is working on the issue:
https://status.pantheon.io/incidents/tgnqh1kv6gyh

CIT
is monitoring. Sites impacted include but not limited to:
https://it.cornell.edu
https://hr.cornell.edu
https://emergency.cornell.edu
https://vet.cornell.edu
https://onlinelearning.cornell.edu
CIT TDX ID:
691222



Timeline of Changes

Description Current Status Date Time
Some sites on Pantheon are experiencing degraded service due to a vendor infrastracture problem. Pantheon is working on the issue: https://status.pantheon.io/incidents/tgnqh1kv6gyh CIT is monitoring. Sites impacted include but not limited to: https://it.cornell.edu https://hr.cornell.edu https://emergency.cornell.edu https://vet.cornell.edu https://onlinelearning.cornell.edu Affected sites have been restored. 2022-05-06 10:46:24
Some sites on Pantheon are experiencing degraded service due to a vendor infrastracture problem. Pantheon is working on the issue: https://status.pantheon.io/incidents/tgnqh1kv6gyh CIT is monitoring. Sites impacted include but not limited to: https://it.cornell.edu https://hr.cornell.edu https://emergency.cornell.edu https://vet.cornell.edu https://onlinelearning.cornell.edu Pantheon is working on the issue and CIT is monitoring: https://status.pantheon.io/incidents/tgnqh1kv6gyh 2022-05-06 08:40:57
Some sites on Pantheon are experiencing degraded service due to a vendor infrastracture problem. Pantheon is working on the issue: https://status.pantheon.io/incidents/tgnqh1kv6gyh CIT is monitoring. Sites impacted include but not limited to: https://it.cornell.edu https://hr.cornell.edu https://emergency.cornell.edu https://vet.cornell.edu https://onlinelearning.cornell.edu Pantheon is working on the issue: https://status.pantheon.io/incidents/tgnqh1kv6gyh CIT is monitoring. 2022-05-06 08:25:54