Performance Issue: Cornell websites may be unavailable due to Pantheon hosting issue
Last Updated:
2022-05-06 14:46:24
Event:
2022-05-06 12:16:00
Status:
Closed
Brief Description:
Some sites on Pantheon are experiencing degraded service due to a vendor infrastructure problem. Pantheon is working on the issue. CIT is monitoring.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Affected sites have been restored.
Services Affected:
Web Hosting
Subsites Affected:
Drupal Cloud Hosting with Acquia
Full Description:
Some sites on Pantheon are experiencing degraded service due to a vendor infrastracture problem. Pantheon is working on the issue:
https://status.pantheon.io/incidents/tgnqh1kv6gyh
CIT is monitoring. Sites impacted include but not limited to:
https://it.cornell.edu
https://hr.cornell.edu
https://emergency.cornell.edu
https://vet.cornell.edu
https://onlinelearning.cornell.edu
https://status.pantheon.io/incidents/tgnqh1kv6gyh
CIT is monitoring. Sites impacted include but not limited to:
https://it.cornell.edu
https://hr.cornell.edu
https://emergency.cornell.edu
https://vet.cornell.edu
https://onlinelearning.cornell.edu
CIT TDX ID:
691222
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Some sites on Pantheon are experiencing degraded service due to a vendor infrastracture problem. Pantheon is working on the issue: https://status.pantheon.io/incidents/tgnqh1kv6gyh CIT is monitoring. Sites impacted include but not limited to: https://it.cornell.edu https://hr.cornell.edu https://emergency.cornell.edu https://vet.cornell.edu https://onlinelearning.cornell.edu | Affected sites have been restored. | 2022-05-06 | 14:46:24 |
| Some sites on Pantheon are experiencing degraded service due to a vendor infrastracture problem. Pantheon is working on the issue: https://status.pantheon.io/incidents/tgnqh1kv6gyh CIT is monitoring. Sites impacted include but not limited to: https://it.cornell.edu https://hr.cornell.edu https://emergency.cornell.edu https://vet.cornell.edu https://onlinelearning.cornell.edu | Pantheon is working on the issue and CIT is monitoring: https://status.pantheon.io/incidents/tgnqh1kv6gyh | 2022-05-06 | 12:40:57 |
| Some sites on Pantheon are experiencing degraded service due to a vendor infrastracture problem. Pantheon is working on the issue: https://status.pantheon.io/incidents/tgnqh1kv6gyh CIT is monitoring. Sites impacted include but not limited to: https://it.cornell.edu https://hr.cornell.edu https://emergency.cornell.edu https://vet.cornell.edu https://onlinelearning.cornell.edu | Pantheon is working on the issue: https://status.pantheon.io/incidents/tgnqh1kv6gyh CIT is monitoring. | 2022-05-06 | 12:25:54 |