Unplanned Outage: Unable to Sign Into Qualtrics
Last Updated:
2022-04-19 14:24:00
Event:
2022-04-19 13:17:00
Status:
Closed
Brief Description:
It's currently not possible to sign into Cornell Qualtrics. Qualtrics is aware of the issue and working on it.
User Impact:
Inability to sign into Qualtrics. Error message that says, "no healthy upstream."
Workaround:
There is no workaround for this issue
Current Status:
Qualtrics is reporting the issue has been resolved. Tests to sign in have been successful.
Services Affected:
Surveys
Subsites Affected:
TeamDynamix
Full Description:
It's currently not possible to sign into Cornell Qualtrics. Qualtrics is aware of the issue and working on it.
CIT TDX ID:
675775
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| It's currently not possible to sign into Cornell Qualtrics. Qualtrics is aware of the issue and working on it. | Qualtrics is reporting the issue has been resolved. Tests to sign in have been successful. | 2022-04-19 | 14:24:00 |
| It's currently not possible to sign into Cornell Qualtrics. Qualtrics is aware of the issue and working on it. | Qualtrics staff are working on the problem. For updates, see https://www.qualtrics.com/status/ | 2022-04-19 | 13:26:50 |
| There are reports of an inability to sign into Cornell Qualtrics. Cornell staff are investigating and will contact the vendor. | Cornell staff are investigating. | 2022-04-19 | 13:19:29 |