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Unplanned Outage: Unable to Sign Into Qualtrics

Last Updated:
2022-04-19 10:24:00
Event:
2022-04-19 09:17:00
Status:
Closed
Brief Description:
It's currently not possible to sign into Cornell Qualtrics. Qualtrics is aware of the issue and working on it.
User Impact:
Inability to sign into Qualtrics. Error message that says, "no healthy upstream."
Workaround:
There is no workaround for this issue
Current Status:
Qualtrics is reporting the issue has been resolved. Tests to sign in have been successful.
Services Affected:
Surveys
Subsites Affected:
Qualtrics (Survey Tool)
Full Description:
It's currently not possible to sign into Cornell Qualtrics. Qualtrics is aware of the issue and working on it.
CIT TDX ID:
675775



Timeline of Changes

Description Current Status Date Time
It's currently not possible to sign into Cornell Qualtrics. Qualtrics is aware of the issue and working on it. Qualtrics is reporting the issue has been resolved. Tests to sign in have been successful. 2022-04-19 10:24:00
It's currently not possible to sign into Cornell Qualtrics. Qualtrics is aware of the issue and working on it. Qualtrics staff are working on the problem. For updates, see https://www.qualtrics.com/status/ 2022-04-19 09:26:50
There are reports of an inability to sign into Cornell Qualtrics. Cornell staff are investigating and will contact the vendor. Cornell staff are investigating. 2022-04-19 09:19:29