Skip to main content

Performance Issue: Resolved: Delays for some Pantheon-hosted Drupal 9 sites

Last Updated:
2022-04-08 12:48:17
Event:
2022-04-07 16:12:00
Status:
Closed
Brief Description:
Pantheon has reported a service interruption for some Drupal 9 sites running cron. Sites are working normally, but delays are possible for recent news and events from other sites appearing on the affected sites and new pages appearing in search.
User Impact:
Sites are working normally. Users will not notice any difference when visiting these sites. However, delays are possible for recent news and events from other sites appearing on the affected sites and newly added pages may not appear in on-site search results.
Workaround:
There is no workaround for this issue
Current Status:
The vendor has resolved this issue.
Services Affected:
Web Hosting
Subsites Affected:
Drupal Cloud Hosting with Acquia
Full Description:
Pantheon has reported a service interruption for some Drupal 9 sites running cron. Sites are working normally. Users will not notice any difference when visiting these sites. However, delays are possible for recent news and events from other sites appearing on the affected sites and newly added pages may not appear in on-site search results.
CIT TDX ID:
666601



Timeline of Changes

Description Current Status Date Time
Pantheon has reported a service interruption for some Drupal 9 sites running cron. Sites are working normally. Users will not notice any difference when visiting these sites. However, delays are possible for recent news and events from other sites appearing on the affected sites and newly added pages may not appear in on-site search results. The vendor has resolved this issue. 2022-04-08 12:48:17
Pantheon has reported a service interruption for some Drupal 9 sites running cron. Sites are working normally. Users will not notice any difference when visiting these sites. However, delays are possible for recent news and events from other sites appearing on the affected sites and newly added pages may not appear in on-site search results. Pantheon has identified the issue and will be making changes ASAP. 2022-04-07 16:32:25