Performance Issue: surveys.cornell.edu Not Resolving to Destination
Last Updated:
2022-03-10 21:24:37
Event:
2022-03-10 21:18:00
Status:
Closed
Brief Description:
Some individuals attempting to reach the Cornell Qualtrics service site or login page by going to surveys.cornell.edu are instead getting a message that their browser cannot open the page.
User Impact:
Unable to get to Qualtrics site through surveys.cornell.edu
Workaround:
When this occurs, it is possible to go directly to the site by visiting https://it.cornell.edu/qualtrics
Current Status:
This issue has been resolved.
Services Affected:
Surveys
Subsites Affected:
TeamDynamix
Full Description:
Some individuals attempting to reach the Cornell Qualtrics service site or login page by going to surveys.cornell.edu are instead getting a message that their browser cannot open the page. When this occurs, it is possible to go directly to the site by visiting https://it.cornell.edu/qualtrics
CIT TDX ID:
643407
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Some individuals attempting to reach the Cornell Qualtrics service site or login page by going to surveys.cornell.edu are instead getting a message that their browser cannot open the page. When this occurs, it is possible to go directly to the site by visiting https://it.cornell.edu/qualtrics | This issue has been resolved. | 2022-03-10 | 21:24:37 |
| Some individuals attempting to reach the Cornell Qualtrics service site or login page by going to surveys.cornell.edu are instead getting a message that their browser cannot open the page. When this occurs, it is possible to go directly to the site by visiting https://it.cornell.edu/qualtrics | Cornell staff are investigating the problem. | 2022-03-10 | 21:20:34 |