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Performance Issue: Resolved: Some Canvas users may receive page errors or slowness

Last Updated:
2021-12-07 11:54:09
Event:
2021-12-07 11:15:00
Status:
Closed
Brief Description:
Some users may be receiving page errors (504) or general slowness when attempting to access Canvas. The vendor has notified us that the issue has been resolved.
User Impact:
Some users may be receiving page errors (504) or general slowness when attempting to access Canvas.
Workaround:
There is no workaround for this issue
Current Status:
The vendor has notified us that the issue has been resolved.
Services Affected:
Learning Technologies
Full Description:
Some users may be receiving page errors (504) or general slowness when attempting to access Canvas.
CIT TDX ID:
557692



Timeline of Changes

Description Current Status Date Time
Some users may be receiving page errors (504) or general slowness when attempting to access Canvas. The vendor has notified us that the issue has been resolved. 2021-12-07 11:32:48