Performance Issue: Resolved: Some Canvas users may receive page errors or slowness
Last Updated:
2021-12-07 16:54:09
Event:
2021-12-07 16:15:00
Status:
Closed
Brief Description:
Some users may be receiving page errors (504) or general slowness when attempting to access Canvas. The vendor has notified us that the issue has been resolved.
User Impact:
Some users may be receiving page errors (504) or general slowness when attempting to access Canvas.
Workaround:
There is no workaround for this issue
Current Status:
The vendor has notified us that the issue has been resolved.
Services Affected:
Learning Technologies
Full Description:
Some users may be receiving page errors (504) or general slowness when attempting to access Canvas.
CIT TDX ID:
557692
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Some users may be receiving page errors (504) or general slowness when attempting to access Canvas. | The vendor has notified us that the issue has been resolved. | 2021-12-07 | 16:32:48 |