Scheduled Service Change: TeamDynamix 11.4 Upgrade on 11/13/21
Event:
2021-11-13 05:00:00
Expected Duration:
2021-11-13 17:00:00
Status:
Closed
Brief Description:
The vendor will upgrade TeamDynamix from version 11.3 to version 11.4 on Saturday, November 13, 2021.
User Impact:
The system will be unavailable while the upgrade is being performed. Email messages sent to mailboxes that route to TeamDynamix will be held and processed after the upgrade is complete.
Services Affected:
Service Management Program
Full Description:
The vendor will upgrade TeamDynamix from version 11.3 to version 11.4 on Saturday, November 13, 2021.
Changes and improvements in version 11.4 include search improvements, new completed ticket settings, application-level email settings, the ability to manage groups in the people view, HTML enhancements, improved accessibility for reports, iPaaS enhancements, and the ability to copy some configurations from sandbox to production.
Changes and improvements in version 11.4 include search improvements, new completed ticket settings, application-level email settings, the ability to manage groups in the people view, HTML enhancements, improved accessibility for reports, iPaaS enhancements, and the ability to copy some configurations from sandbox to production.
CIT TDX ID:
521129
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The vendor will upgrade TeamDynamix from version 11.3 to version 11.4 on Saturday, November 13, 2021. Changes and improvements in version 11.4 include search improvements, new completed ticket settings, application-level email settings, the ability to manage groups in the people view, HTML enhancements, improved accessibility for reports, iPaaS enhancements, and the ability to copy some configurations from sandbox to production. | 2021-11-11 | 15:54:09 |