Performance Issue: Some LastPass users receiving multiple notifications
Last Updated:
2021-11-10 21:27:47
Event:
2021-09-20 15:17:00
Status:
Closed
Brief Description:
Some users are receiving two DUO push notifications when signing into LastPass. IT staff are aware of the situation and working to resolve the issue.
User Impact:
Some users are receiving two DUO push notifications when signing into LastPass.
Workaround:
There is no workaround for this issue
Current Status:
This problem is currently a known issue with the service and has been added to the service website for Secure Password Management while the vendor works on a fix for it. https://it.cornell.edu/password-mgmt
Services Affected:
Secure Password Management
Subsites Affected:
Static Web Hosting
Full Description:
Some users are receiving two DUO push notifications when signing into LastPass.
CIT TDX ID:
495990
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Some users are receiving two DUO push notifications when signing into LastPass. | This problem is currently a known issue with the service and has been added to the service website for Secure Password Management while the vendor works on a fix for it. https://it.cornell.edu/password-mgmt | 2021-11-10 | 21:27:13 |
| Some users are receiving two DUO push notifications when signing into LastPass. | The vendor continues to work on a resolution to the issue. | 2021-09-29 | 13:16:50 |
| Some users are receiving two DUO push notifications when signing into LastPass. | IT staff are aware of the situation and working to resolve the issue. | 2021-09-20 | 15:21:31 |