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Performance Issue: Some LastPass users receiving multiple notifications

Last Updated:
2021-11-10 16:27:47
Event:
2021-09-20 11:17:00
Status:
Closed
Brief Description:
Some users are receiving two DUO push notifications when signing into LastPass. IT staff are aware of the situation and working to resolve the issue.
User Impact:
Some users are receiving two DUO push notifications when signing into LastPass.
Workaround:
There is no workaround for this issue
Current Status:
This problem is currently a known issue with the service and has been added to the service website for Secure Password Management while the vendor works on a fix for it. https://it.cornell.edu/password-mgmt
Services Affected:
Secure Password Management
Subsites Affected:
Password Escrow Service
Full Description:
Some users are receiving two DUO push notifications when signing into LastPass.
CIT TDX ID:
495990



Timeline of Changes

Description Current Status Date Time
Some users are receiving two DUO push notifications when signing into LastPass. This problem is currently a known issue with the service and has been added to the service website for Secure Password Management while the vendor works on a fix for it. https://it.cornell.edu/password-mgmt 2021-11-10 16:27:13
Some users are receiving two DUO push notifications when signing into LastPass. The vendor continues to work on a resolution to the issue. 2021-09-29 09:16:50
Some users are receiving two DUO push notifications when signing into LastPass. IT staff are aware of the situation and working to resolve the issue. 2021-09-20 11:21:31