Performance Issue: CU VPN Connectivity Issues
Last Updated:
2021-05-07 16:12:33
Event:
2021-05-06 14:42:00
Status:
Closed
Brief Description:
CIT Network Engineering is investigating an issue with packet loss impacting the CUVPN service. Users are reporting slow and/or dropping connections while using the service.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The CU VPN service is again stable. IT staff are investigating the causes of the issue.
Services Affected:
Virtual Private Network (VPN)
Subsites Affected:
CUWebLogin
Full Description:
CIT Network Engineering is investigating an issue with packet loss impacting the CUVPN service. Users are reporting slow and/or dropping connections while using the service.
CIT TDX ID:
340352
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT Network Engineering is investigating an issue with packet loss impacting the CUVPN service. Users are reporting slow and/or dropping connections while using the service. | The CU VPN service is again stable. IT staff are investigating the causes of the issue. | 2021-05-07 | 16:12:33 |
| CIT Network Engineering is investigating an issue with packet loss impacting the CUVPN service. Users are reporting slow and/or dropping connections while using the service. | IT staff have identified the issue and are working on a resolution. Meanwhile, users continue to have issues connecting and maintaining a connection. | 2021-05-06 | 15:49:08 |
| CIT Network Engineering is investigating an issue with packet loss impacting the CUVPN service. Users are reporting slow and/or dropping connections while using the service. | IT staff are investigating the issue. | 2021-05-06 | 14:45:13 |