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Performance Issue: CU VPN Connectivity Issues

Last Updated:
2021-05-07 12:12:33
Event:
2021-05-06 10:42:00
Status:
Closed
Brief Description:
CIT Network Engineering is investigating an issue with packet loss impacting the CUVPN service. Users are reporting slow and/or dropping connections while using the service.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The CU VPN service is again stable. IT staff are investigating the causes of the issue.
Services Affected:
Virtual Private Network (VPN)
Subsites Affected:
CU VPN
Full Description:
CIT Network Engineering is investigating an issue with packet loss impacting the CUVPN service. Users are reporting slow and/or dropping connections while using the service.
CIT TDX ID:
340352



Timeline of Changes

Description Current Status Date Time
CIT Network Engineering is investigating an issue with packet loss impacting the CUVPN service. Users are reporting slow and/or dropping connections while using the service. The CU VPN service is again stable. IT staff are investigating the causes of the issue. 2021-05-07 12:12:33
CIT Network Engineering is investigating an issue with packet loss impacting the CUVPN service. Users are reporting slow and/or dropping connections while using the service. IT staff have identified the issue and are working on a resolution. Meanwhile, users continue to have issues connecting and maintaining a connection. 2021-05-06 11:49:08
CIT Network Engineering is investigating an issue with packet loss impacting the CUVPN service. Users are reporting slow and/or dropping connections while using the service. IT staff are investigating the issue. 2021-05-06 10:45:13